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Full-time
IT Officer Job at IREMBO SACCO NYAGATARE
IREMBO SACCO NYAGATARE
Job Description
IREMBO SACCO NYAGATARE is seeking a qualified IT Officer to manage IT equipment and systems at its Head Office and various branches. The role involves providing first-line technical support, maintaining hardware and software, and ensuring network security and reliability. The successful candidate will report to the Head of Operations.
Duties, Roles and Responsibilities
- To work diligently on the assigned work on time and to produce results;
- To comply with the instructions of the employer or his/her representative;
- To take good care of and manage the equipment assigned to him/her in his/her work;
- To be at work and respect working days and hours;
- To maintain the confidentiality of work;
- To provide basic identification documents before starting work;
- To follow the principles and codes of conduct governing the business activities of the Cooperative;
- First line support for all computer and related hardware components for all branch staff at headquarter, branches and outlets;
- Responds in a timely manner to service issues and requests;
- Reviews vendor contracts and coordinates IT hardware purchases;
- Ensures proper maintenance of computers peripherals, printer and all other hardware;
- Maintains currency of knowledge with respect to relevant state-of-the-art technology, equipment, and/or systems;
- Any other duty that does not conflict with the laws and regulations as requested by the Head of Operations or his/her superior authority.
- Responds in a timely manner to service issues and requests;
- Setting up accounts for new users;
- Reviews vendor contracts and coordinates IT software purchases;
- Assist to install software, network, internet, e-mail, printer for all responsible branches;
- Ensure proper maintenance of networking, internet & e-mail, security, backup and recovery;
- Maintains currency of knowledge with respect to relevant state-of-the-art technology, equipment, and/or systems;
- Performances regular system checks to mitigate operational risk;
- Any other duty that does not conflict with the laws and regulations as requested by the IT Operator or his/her superior authority.
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
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