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Job Summary
Job Title:
IT Officer
Employer:
Fort Portal City Service Commission
Location:
Fort Portal, Uganda
Country:
Contract Type:
Full-time
Job Category:
Information Technology Jobs
Number of Positions:
1
Deadline:
Tuesday, 21 May 2024
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IT Officer job at Fort Portal City Service Commission | Apply Now
Fort Portal, Uganda
Fort Portal City Service Commission is a public institution mandated to oversee the recruitment, management, and development of human resources for effective service delivery within Fort Portal City, guided by a mission to ensure transparency, meritocracy, and efficiency in public service appointments. Known for its commitment to good governance and professionalism, the Commission is recognized as a key pillar in strengthening local government operations and promoting public trust. It upholds a work culture grounded in accountability, fairness, and continuous improvement, offering civil servants structured career paths, training opportunities, and stable work arrangements that align with Uganda’s public service standards.
Since its establishment following Fort Portal’s elevation to city status in 2020, the Commission has played a vital role in building institutional capacity and streamlining recruitment processes to meet the evolving needs of a growing urban population. Embracing digital transformation and merit-based systems, its operations are designed to be efficient, inclusive, and aligned with national development goals. With a jurisdiction that spans across departments and institutions within the city, the Commission operates with integrity, service excellence, equity, and commitment as its core values. It also actively contributes to social development by ensuring the recruitment of competent personnel who drive health, education, and infrastructure services that benefit the community. More details can be accessed through the Fort Portal City official website at www.fortportalcity.go.ug.
Are you looking for Information Technology Jobs in Uganda 2024? If yes, then you might be interested in IT Officer job at Fort Portal City Service Commission
Full-time
IT Officer job at Fort Portal City Service Commission
Fort Portal City Service Commission
Develop and implement data backup and disaster recovery plans to ensure the integrity and availability of critical data and systems in the event of hardware failures, natural disasters, or cyber attacks.
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IT Infrastructure Management: Oversee the organization's IT infrastructure, including networks, servers, storage systems, hardware, and software, to ensure reliability, availability, and scalability.
System Administration: Administer and maintain servers, operating systems, and other IT systems, ensuring they are properly configured, updated, patched, and secured against cybersecurity threats.
Network Management: Manage and monitor the organization's network infrastructure, including routers, switches, firewalls, and wireless access points, to ensure optimal performance, security, and reliability.
Technical Support: Provide technical support and troubleshooting assistance to end-users, resolving hardware, software, and network issues in a timely manner to minimize downtime and disruptions to business operations.
Information Security: Implement and enforce information security policies, procedures, and best practices to protect the organization's data, systems, and networks from unauthorized access, breaches, and cyber threats.
Data Backup and Recovery: Develop and implement data backup and disaster recovery plans to ensure the integrity and availability of critical data and systems in the event of hardware failures, natural disasters, or cyber attacks.
Software Development and Integration: Develop, customize, and integrate software applications and solutions to meet the organization's specific needs, leveraging programming languages, development frameworks, and application programming interfaces (APIs).
IT Project Management: Plan, coordinate, and execute IT projects, such as system upgrades, migrations, implementations, and deployments, ensuring they are completed on time, within budget, and according to specifications.
User Training and Documentation: Provide training and documentation to end-users on IT systems, software applications, and best practices, empowering them to effectively utilize technology to support their work.
Vendor Management: Manage relationships with IT vendors, service providers, and contractors, including procurement, contract negotiation, and performance monitoring, to ensure quality service delivery and value for money.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Education: A bachelor's degree in computer science, information technology, computer engineering, or a related field is typically required for IT Officer positions. Advanced degrees or professional certifications (e.g., CompTIA, Cisco, Microsoft, ITIL) may be preferred or required for certain roles.
Technical Skills: Proficiency in IT systems, networks, and technologies, including but not limited to: operating systems (e.g., Windows, Linux), network infrastructure (e.g., TCP/IP, VLANs), cybersecurity tools and practices, database management systems (e.g., SQL, Oracle), and cloud computing platforms (e.g., AWS, Azure).
Problem-Solving Skills: Strong problem-solving and troubleshooting skills are essential for diagnosing and resolving technical issues, analyzing complex problems, and implementing effective solutions to meet business needs.
Communication Skills: Excellent communication skills, both verbal and written, are necessary to effectively communicate with end-users, colleagues, stakeholders, and IT vendors, as well as to document technical processes, procedures, and solutions.
Project Management Skills: Proficiency in project management methodologies, tools, and techniques is important for planning, executing, and controlling IT projects, managing resources, and mitigating risks to achieve project objectives.
Teamwork and Collaboration: Ability to work effectively as part of a multidisciplinary team, collaborate with colleagues from diverse backgrounds, and build positive relationships across departments and levels of the organization.
Adaptability and Learning Agility: IT Officers should be adaptable to changing technologies, business requirements, and industry trends, and be committed to continuous learning and professional development to stay current in the field of information technology.
APPLICATION FOR THIS POSITION MUST BE DONE ONLINE:
Are you interested? Click the "APPLY" button below to submit your application.
