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Full-time
IT Assistant Job at Sebbi Hospital Ltd
Sebbi Hospital Ltd
Job Description
Duties, Roles and Responsibilities
- Assist in the installation, configuration, monitoring, and maintenance of wired and wireless local area networks (LAN) to ensure network stability and security.
- Support the management and maintenance of hospital servers, ensuring they are secure and operational.
- Assist in the configuration and support of the hospital's PBX system, access control system, and CCTV cameras.
- Provide support for the hospital's patient management applications, ensuring smooth and secure access for medical staff.
- Assist in troubleshooting application issues and liaising with vendors for advanced support when necessary.
- Maintain the IT helpdesk by monitoring assigned end-user requests and resolving them according to priority.
- Assist in implementing and maintaining IT security measures to protect hospital data and infrastructure.
- Conduct regular checks and updates to security protocols under the guidance of the IT Manager.
- Manage relationships with IT service providers, raise requisitions, and follow up to ensure timely payments.
- Monitor service level agreements to ensure timely and effective services from external vendors.
- Immediately escalate high-priority issues to the relevant parties when they cannot be resolved within the IT department.
- Assist in the development and delivery of IT training programmes for hospital staff.
- Assist with the administration and upkeep of the hospital's website, including content updates and web security.
- Set up, configure, and maintain printers and other peripheral devices.
- Stay abreast of technological advancements and recommend innovative solutions to enhance efficiency and security.
- Perform and document backup and restoration of host operating systems and applications to ensure data integrity and business continuity.
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
Send your application letter and CV to the Human Resource Manager:
Or hand-deliver to: Sebbi Hospital Ltd, P.O. Box 101601, Nansana, Wakiso District.
Applications must include a cover letter and CV with 2 referees and their contacts.
Only shortlisted candidates will be contacted for interviews.
Deadline: 23 June 2026 at 5:00 PM
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