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Full-time
Internal Debt Collector (100 Jobs)— Readvertised Job at SimplePay Capital Ltd
SimplePay Capital Ltd
Job Description
As an Internal Debt Collector, you’ll safeguard the company’s assets by engaging clients with overdue accounts, negotiating structured repayment plans, and ensuring timely recoveries. Your efforts will directly support financial health across our branches in Uganda.
Are you a persuasive, results-driven professional with a passion for financial accountability? SimplePay Capital Uganda is seeking proactive individuals to join our Debt Recovery Team. This critical role ensures the stability of our loan portfolio while helping clients meet their financial obligations ethically and professionally.
Why This Role Matters
As an Internal Debt Collector, you’ll safeguard the company’s assets by engaging clients with overdue accounts, negotiating structured repayment plans, and ensuring timely recoveries. Your efforts will directly support financial health across our branches in Uganda.
Duties, Roles and Responsibilities
- Proactively engage clients via calls, SMS, digital platforms, and field visits to recover overdue payments
- Negotiate flexible repayment plans in line with company policies and financial regulations
- Maintain meticulous records of all client interactions, agreements, and follow-ups
- Collaborate with Branch Managers, Legal, and Operations teams to escalate high-risk accounts
- Deliver daily weekly and monthly recovery reports highlighting performance and unresolved cases
- Uphold the highest ethical standards, ensuring compliance with data-protection laws
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
Send your updated CV via Email to hr.ug@simplepay.capital
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