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Job Summary

Job Title:
Internal Debt Collector (100 Jobs)— Readvertised
Employer:
SimplePay Capital Ltd
Location:
Rest of Uganda
Country:
Uganda
Contract Type:
Full-time
Job Category:
Number of Positions:
Deadline:
Friday, 24 April 2026

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The plan was simple: Make lending human again to devise a system that was conducive to the Kenyan market and impactful rather than just financial. From our first loan disbursed in January 2021, we are now impacting Kenyans with 80 branches scattered around Kenya and Uganda in just 18 months, SimplePay is here to bring back the old-school way. We sought to eradicate the risk of technical errors and defaults given our target clientele and focus specifically on airtight systems with a human touch. Every collector, lender and branch manager cultivates a personal relationship with the borrower and becomes an integral part of his or her journey. A source of support and guidance they strive to sustainably grow into their full potential. to grow into their full potential. A direct result – employment. We take pride in financially supporting promising individuals and small, enterprising businesses to grow which fuels economic growth and employment. Our organization is a proud team of 590, as an organization, we are now a proud team of over 300 members. It is through our adaptable culture of dedication, understanding and flexibility that really allows our customers to continue to expand with SimplePay.

Full-time

Deadline: 

24 Apr 2026

Internal Debt Collector (100 Jobs)— Readvertised Job at SimplePay Capital Ltd

SimplePay Capital Ltd

Job Description

As an Internal Debt Collector, you’ll safeguard the company’s assets by engaging clients with overdue accounts, negotiating structured repayment plans, and ensuring timely recoveries. Your efforts will directly support financial health across our branches in Uganda.

Are you a persuasive, results-driven professional with a passion for financial accountability? SimplePay Capital Uganda is seeking proactive individuals to join our Debt Recovery Team. This critical role ensures the stability of our loan portfolio while helping clients meet their financial obligations ethically and professionally.

 

Why This Role Matters

As an Internal Debt Collector, you’ll safeguard the company’s assets by engaging clients with overdue accounts, negotiating structured repayment plans, and ensuring timely recoveries. Your efforts will directly support financial health across our branches in Uganda.

Duties, Roles and Responsibilities

  • Proactively engage clients via calls, SMS, digital platforms, and field visits to recover overdue payments
  • Negotiate flexible repayment plans in line with company policies and financial regulations
  • Maintain meticulous records of all client interactions, agreements, and follow-ups
  • Collaborate with Branch Managers, Legal, and Operations teams to escalate high-risk accounts
  • Deliver daily weekly and monthly recovery reports highlighting performance and unresolved cases
  • Uphold the highest ethical standards, ensuring compliance with data-protection laws

Qualifications, Education and Competencies

See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.

Send your updated CV via Email to hr.ug@simplepay.capital

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Internal Debt Collector (100 Jobs)— Readvertised Job at SimplePay Capital Ltd

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