Hotel Receptionist job at Sokoni Africa Limited | Apply Now

Key Responsibilities:

• Warmly greet and assist guests upon arrival

• Manage guest check-in and check-out efficiently

• Handle reservations and update booking systems as needed

• Respond to guest inquiries and provide information about hotel services and local attractions

• Address and resolve guest complaints with a focus on customer satisfaction

• Process financial transactions and maintain accurate guest records

• Collaborate with other hotel staff to ensure guests’ needs are met