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Full-time
Hostess Job at Kai Bar & Restaurant
Kai Bar & Restaurant
Job Description
Kai Bar & Restaurant is seeking a professional, welcoming, and customer-focused Hostess to join its team. This role is responsible for creating an exceptional first and last impression for guests by managing reservations and coordinating seating arrangements. The Hostess ensures a seamless and memorable guest experience from arrival to departure.
Duties, Roles and Responsibilities
- Welcome guests warmly and provide a professional, friendly, and memorable first impression.
- Manage reservations and maintain accurate records of bookings, guest preferences, and special requests.
- Coordinate table allocations and seating arrangements to maximise guest satisfaction and operational efficiency.
- Ensure reserved tables are properly prepared and clearly designated before guest arrival.
- Escort guests to their tables and ensure they are comfortably seated.
- Provide menus promptly and facilitate a smooth handover to the service team.
- Communicate reservation details, special occasions, VIP arrivals, and guest requests to relevant team members.
- Maintain a thorough understanding of menu offerings, daily specials, promotions, and venue services.
- Monitor guest flow, table availability, and waiting lists to ensure efficient service.
- Respond professionally to guest inquiries regarding reservations, services, events, and facilities.
- Engage with guests throughout their visit to ensure satisfaction and address concerns promptly.
- Gather guest feedback and communicate compliments, concerns, or service issues to management.
- Maintain a clean, organised, and professional hostess station at all times.
- Support the service team in delivering exceptional customer experiences and maintaining high hospitality standards.
- Adhere to company policies, service standards, health and safety requirements, and grooming expectations.
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
ev. Dr. John W Mulinde is the Founder and Global Overseer of World Trumpet Mission, World Trumpet Mission, an international ministry that promotes transforming revival globally, has been a part of the work of transformation that God has brought about in the nation of Uganda and in nations all over the world. John has been called by the Lord to “Blow the Trumpet” in the nations, calling the church to repentance and preparing the Body of Christ for the day of the Lord’s return. He has been traveling the past few decades, sharing this message throughout the world. John and his wife Sheila have nine children and live in Kampala, Uganda.
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