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Job Summary
Job Title:
Hostess/Host
Employer:
Java House
Location:
Jinja, Uganda
Country:
Contract Type:
Full-time
Job Category:
Hospitality jobs
Number of Positions:
1
Deadline:
Monday, 27 May 2024
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Hostess/Host job at Java House | Apply Now
Jinja, Uganda
Java House is a leading coffee and casual dining brand in East Africa, driven by a mission to provide an exceptional dining experience through quality food, world-class coffee, and warm hospitality. Established in Nairobi in 1999 as a single coffee house, Java House has evolved into a household name with a wide network of branches across Kenya, Uganda, and Rwanda, recognized for setting high standards in the region’s food and beverage industry.
The company is celebrated for its vibrant, inclusive work culture that prioritizes employee growth, innovation, and customer-centric service, offering diverse career opportunities with training and flexible work arrangements. Java House embraces a dynamic business model that fuses African hospitality with international service standards, continuously innovating its menu, service delivery, and digital platforms to enhance customer engagement.
With over 80 locations and counting, the brand’s expansion reflects its strong operational capabilities and commitment to excellence. Core values such as quality, integrity, teamwork, and customer satisfaction guide every aspect of its operations. Through its corporate social responsibility programs, Java House supports local farmers, champions sustainability, and empowers youth through employment and skills development. For more information, visit www.javahouseafrica.com.
Are you looking for Hospitality jobs in Uganda 2024? If yes, then you might be interested in Hostess/Host job at Java House
Full-time
Deadline:
27 May 2024
Hostess/Host job at Java House
Java House
Job Description
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
Summary of work environment
• Welcoming all guests in the restaurant, ensuring full stay is warm, inviting and welcoming till bidding goodbye.
Primary Purpose and Scope the Job (Job Role)
• To usher customers into the Restaurant, offer menus and ensure they are attended to by herself or the service personnel in a timely manner.
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
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Go to the "Jobs" tab
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Read the detailed job description, Roles and Qualifications.
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Meet greet and seat all guest in the restaurant.
Organize and reserve tables for large groups and bookings
Maintain clean menus, baby chairs, crockery and cutlery in take away stations.
Ensure all seated and takeaway guests are attended to.
Assist manager and chef in any communications of special for the day and run outs
Ensure necessary orders for proper mis-en-place are given to the manager for ordering.
Assist in picking takeaway orders via phone.
Ensures guests’ needs are met in the entire dining experience.
Contribute to team effort to achieve customer satisfaction.
KEY ACCOUNTABILITIES:
Key Result Areas/ Key Performance Indicators (5-6 areas)
Ensure all guests are sat immediately they walk into the restaurant.
Inform every guest on any new specials available in the restaurant.
Adhere to laid down company policies on grooming.
Tend to special need guests and requests
Ensure all cleaning cloths are well soaked in sanitizers.
Share guests’ feedback to manager.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Must be adaptable, accommodative and flexible.
Ability to work under pressure
Must have the ability to co-ordinate skills; demonstrate good core ethics and values.
Must be self –driven and pro-active.
Must have the ability to multi-task
Good fluent communicator in English.
Attentive to detail
Experience
Must be computer literate.
Must demonstrate high level of integrity
Be conversant with menu
Must have worked in service department for 2 years and above
APPLICATION FOR THIS POSITION MUST BE DONE ONLINE:
Are you interested? Click the "APPLY" button below to submit your application.
