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About the Organisation
Jiji is the largest online marketplace in the region, hosting 10M+ monthly visitors and 5M+ active ads across diverse categories. Recognized twice as the best classifieds platform, Jiji delivers high visibility and strong ROI for users through both online and offline go-to-market channels.
Head of Field Sales and Operations job at Jiji Kenya | Apply Now
Nairobi, Kenya
Are you looking for Marketing and Sales jobs in Kenya 2025 today? then you might be interested in Head of Field Sales and Operations job at Jiji Kenya
Full Time
Deadline:
30 Sept 2025
Job Title
Head of Field Sales and Operations job at Jiji Kenya
Jiji Kenya
Job Description
Own strategy and execution for field sales growth across Kenya’s key regions.
Build, scale, and lead a high-performing team of commission field agents; set KPIs, conduct reviews, and implement performance improvement plans.
Drive new business acquisition and revenue growth through territory planning, market development, and hands-on deal support.
Design and deliver monthly training on sales tactics, client acquisition, objection handling, and resilience.
Monitor field execution (calls, geo-checks) and ensure process adherence and pipeline hygiene.
Partner with leadership to identify new revenue streams and optimize field playbooks, incentives, and coverage models.
Track and report on performance, funnel metrics, and market feedback to inform strategy.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
Email your CV to hr@jiji.co.ke with the subject line “Head of Field Sales and Operations”.
Compensation & Benefits (as advertised): Competitive net salary; performance bonuses (from 50% team achievement); recruitment support for agent hiring; transport/fuel/airtime allowances; medical insurance; annual reviews; regional exposure and occasional travel; collaboration with global teams (Nigeria, Uganda, Ghana, Ukraine); clear career-growth runway.
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Click the Apply button below
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Go to the "Jobs" tab
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Read the detailed job description, Roles and Qualifications.
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How to Apply
Recruit, onboard, and scale field sales agents across major cities (e.g., Mombasa, Nakuru).
Lead, coach, and motivate teams to exceed monthly and quarterly sales targets.
Conduct regular performance reviews; define KPIs and development plans.
Provide on-site sales support from lead gen to close; ensure consistent execution.
Run monthly training sessions for skills uplift.
Monitor workflow and field activity (calls/geo-checks at least twice monthly).
Develop and implement regional sales strategies and market-entry plans.
Report on trends, customer feedback, and opportunities; support BI/MI reporting.
Foster a high-performance, accountable culture aligned to company goals.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Bachelor’s degree in any field.
Proven success managing large commission field teams (50+ agents) and scaling operations.
Strong sales leadership with B2B/B2C experience; territory and pipeline management expertise.
Analytical, data-driven decision maker; proficient with MS Office and Google Workspace.
Excellent communication, coaching, negotiation, and stakeholder management skills.
High integrity, resilience, and ability to thrive in a fast-paced, results-oriented environment.
