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Head of Digital Payment Services (Deputy Director) job at Central Bank of Kenya (CBK) | Apply Now
Nairobi, Kenya
Full Time
Are you looking for Bank jobs in Kenya 2025 today? then you might be interested in Head of Digital Payment Services (Deputy Director) job at Central Bank of Kenya (CBK)
About the Organisation
The Central Bank of Kenya (CBK) is Kenya’s primary monetary authority, mandated to promote price stability, issue currency, foster the liquidity, solvency and proper functioning of a stable market-based financial system, and support the overall economic policy of the government. CBK is also responsible for oversight and regulation of the national payments systems to ensure secure and efficient financial transactions across the country.
Job Title
Head of Digital Payment Services (Deputy Director) job at Central Bank of Kenya (CBK)
Central Bank of Kenya (CBK)
Job Description
The role holder will lead strategic planning and execution within the Digital Payments Division, supervise multiple sections, and provide regulatory oversight and policy direction to payment service providers. They will drive innovation in digital payments, review and authorize new digital financial products, oversee consumer awareness and risk management frameworks, and manage divisional budgeting, staffing, and performance. They will contribute to CBK's overall strategic objectives by developing modernized payment infrastructure and ensuring adherence to international standards and national financial inclusion goals.
Duties, Roles and Responsibilities
Strategic Responsibilities
Implement NPS oversight through on-site and off-site programs.
Roll out integrated information management systems for electronic submission of NPS returns.
Contribute to the CBK strategic plan through participation in strategic development and implementation.
Spearhead innovative projects supporting CBK’s digital payments mandate.
Develop and approve NPS oversight policies and performance tools.
Lead payment systems policy formulation and innovation.
Oversee data analysis to assess the health of the payment sector.
Approve authorization of new service providers and digital products.
Technical and Operational Responsibilities
Review and recommend approval of new payment service providers and product launches.
Supervise research on emerging payment trends, such as FinTech innovations.
Continuously review the NPS policy framework for modernization and best practice alignment.
Promote public awareness of new payment systems and initiatives.
Identify and recommend policies for inclusive finance.
Ensure optimal performance and security of payment infrastructure.
Assess infrastructure against global standards and manage system risk frameworks.
Oversee preparation of oversight reports and participate in stakeholder engagement.
Mentor and coach staff, manage performance appraisals and training plans.
Develop and monitor the division’s budget.
Represent CBK in interdepartmental and external stakeholder forums.
Perform any other duties as may be assigned.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Academic Qualifications
Bachelor’s Degree in Economics, Banking, Accounting, Finance, Business Administration, Insurance, Law, Mathematics, Computer Science, or a related field.
Master’s Degree in any of the above fields is an added advantage.
Professional certification in Banking, Accounting, Finance, Risk Management, or related field is desirable.
Work Experience
Minimum of ten (10) years’ experience in Payments & Banking operations, Financial Services, Economics, or related areas.
At least five (5) years in a senior leadership role.
Technical Competencies
In-depth understanding of national payment systems and digital finance.
Strong grasp of financial reporting and accounting standards.
Knowledge of banking regulations, central banking operations, and IT systems.
Behavioral/General Competencies
Strong leadership, coaching, and performance management skills.
Strategic planning and organizational capability.
High attention to detail and quality control.
Excellent communication and interpersonal skills.
Integrity, professionalism, and strong work ethic.
Critical thinking, analytical and problem-solving abilities.
Risk management proficiency.
Collaborative and team-oriented mindset.
Accountability and a commitment to professional growth.
Strong customer focus and resilience.
Sound decision-making ability and emotional intelligence.
Innovation, creativity, and a digital-first mindset.
How to Apply
ONLY ONLINE APPLICATIONS:
Interested candidates are advised that all applications should be submitted online;
To apply please click the “Apply” button below.
