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Teller – Various Branches job at Standard Bank Group | Apply Now
Nairobi, Kenya
Full Time
Are you looking for Bank jobs in Kenya 2025 today? then you might be interested in Teller – Various Branches job at Standard Bank Group
About the Organisation
Standard Bank Group is a leading African banking institution, offering a wide range of financial services across personal, private, business, and corporate banking. The bank is committed to driving Africa’s growth and operates in several countries across the continent. With a focus on customer satisfaction, innovation, and operational excellence, Standard Bank provides a supportive environment that promotes career growth and development.
Job Title
Teller – Various Branches job at Standard Bank Group
Standard Bank Group
Job Description
As a Teller, you will be responsible for processing cash transactions accurately and efficiently, supporting branch banking operations, and ensuring a positive customer experience. This role requires familiarity with front-line banking procedures, cash handling standards, and ATM operations. You will act as the face of the bank for walk-in clients and be expected to uphold banking policies and compliance measures. This is a client-facing role that demands high levels of integrity, professionalism, and attention to detail.
Duties, Roles and Responsibilities
Attend to walk-in customers and handle cash-related transactions
Process deposits, withdrawals, and other cash services accurately
Reconcile cash at the end of the day and maintain balanced till
Support ATM servicing and bulk cash handling
Identify customer needs and refer to appropriate banking services
Adhere to internal controls and banking regulations
Maintain up-to-date knowledge of branch banking processes and products
Ensure the highest standards of customer service are maintained
Uphold confidentiality and bank security procedures
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SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Bachelor’s Degree (First Degree required)
1–2 years’ experience in branch banking or teller/frontline operations
Knowledge of bulk cash handling and ATM operations
Understanding of bank policies, procedures, and legal requirements
Strong communication and interpersonal skills
Customer-centric with a commitment to service excellence
Attention to detail and accuracy in cash processing
Familiarity with banking systems and applications
Behavioural Competences:
Articulating Information
Examining Information
Exploring Possibilities
Following Procedures
Understanding People
Upholding Standards
Technical Competences:
Application & Submission Verification
Banking Process & Procedures
Customer Acceptance & Review
Customer Understanding
Processing
Product Knowledge (Consumer Banking)
How to Apply
ONLINE APPLICATION ONLY!
Interested candidates are advised that applications for this position must be submitted online. To apply please click the “Apply” button below.
