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About the Organisation
Fraud Investigator job at M-KOPA | Apply Now
Kampala, Uganda
M-KOPA, established in 2010, is a London-based fintech company operating in Kenya, Uganda, Nigeria, Ghana, and South Africa. Its mission is to provide affordable access to essential products and services through innovative financing models, combining digital micropayments with GSM connectivity. M-KOPA has earned recognition for its impact, including being listed in the Financial Times' "Africa's Fastest Growing Companies" rankings in 2022, 2023, and 2024, and being named in the TIME100 Most Influential Companies list in 2023 and 2024.
The company fosters a dynamic work culture that emphasizes innovation and employee growth, offering opportunities across various departments. As of 2024, M-KOPA has extended over $1.5 billion in credit to more than 5 million customers and employs over 3,000 staff members, with 30,000 sales agents across its markets. Its business model focuses on accessible financing for smartphones and digital services, utilizing daily repayment plans that align with customers' income patterns. M-KOPA's core values include customer-centricity, innovation, and financial inclusion.
The company actively engages in corporate social responsibility initiatives aimed at empowering underserved communities. For more information, visit their official website at www.m-kopa.com.
Are you looking for Legal jobs in Uganda 2025 today? then you might be interested in Fraud Investigator job at M-KOPA
Full Time
Deadline:
8 Oct 2025
Job Title
Fraud Investigator job at M-KOPA
M-KOPA
Job Description
Job Title: Fraud Investigator
Organisation: M-KOPA
Duty Station: Kampala, Uganda
Job Summary:
Are you passionate about justice and protecting vulnerable communities? As our Fraud Investigator, you’ll be the shield that protects M-KOPA’s mission of financial inclusion while ensuring honest customers get the credit they deserve.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
If you are ready to make a difference and drive financial excellence in a dynamic and innovative environment, we want to hear from you!
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How to Apply
Lead High-Impact Investigations
Conduct field and desktop investigations using cutting-edge fraud detection techniques
Uncover fraud patterns through advanced data mining and analytical exercises
Develop innovative, proactive strategies to stay ahead of fraudulent activities
Drive Justice & Recovery
Partner with law enforcement to bring confirmed fraud cases to justice
Manage case closure within strict timelines, ensuring swift resolution
Recover assets and protect company resources through strategic investigation
Build Fraud Prevention Excellence
Train teams across departments on fraud prevention best practices
Provide actionable insights from customers and field agents to strengthen our defenses
Support analyst teams in implementing protective measures for our sales network
Shape Strategic Decisions
Prepare comprehensive reports that influence business strategy
Deliver recommendations that improve credit quality and portfolio performance
Act as the critical link between field operations and strategic decision-making
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Certified Fraud Examiner (CFE) or equivalent fraud-related certification.
5+ years of professional experience in fraud investigation or related field.
Fluency in Swahili and English (additional languages are a bonus!).
Advanced proficiency in Excel, PowerPoint, and Word.
Analytical Mind: You excel at identifying fraud indicators through data analysis.
Criminal Justice Knowledge: You understand legal systems and investigation processes.
Field Ready: Comfortable working independently in diverse environments, including rural areas.
Master Communicator: You can explain complex findings to various stakeholders clearly.
Natural Leader: You build trust with customers, law enforcement, and internal teams
Growth Mindset: You’re always learning and empowering yourself to excel.
