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Job Summary

Job Title:
Field Technician
Employer:
Tugende
Location:
Rubaga and Mubende
Country:
Uganda
Contract Type:
Full-time
Job Category:
Number of Positions:
Deadline:
Thursday, 14 May 2026

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Tugende uses asset finance, technology, and a customer-centric model to help informal sector entrepreneurs dramatically increase their economic trajectory. Tugende’s core asset finance packages include medical and life insurance, training, safety equipment, and digital credit profiles in addition to affordable asset financing for SMEs. By helping clients grow economically and building digital track records of responsibility, we are creating a long-term ecosystem for MSMEs that will grow and thrive. Tugende is tackling the credit gap for small businesses in Africa by enabling informal entrepreneurs to 1) own income‑generating assets, 2) build a verifiable digital credit profile, and 3) earn future growth opportunities through the Tugende digital platform. This platform includes discounts, smartphones, e‑commerce opportunities, and on‑demand credit lines. Tugende has financed 70,000+ clients and has hundreds of employees serving clients across its branches in Uganda and Kenya.

Full-time

Deadline: 

14 May 2026

Field Technician Job at Tugende

Tugende

Job Description

As the Field Technician, you will be responsible for administrative and mechanical maintenance of the company assets. This will involve installing, monitoring and tracking company assets through the installed monitoring devices.

Duties, Roles and Responsibilities

Key Duties and Responsibilities:Asset Readiness & Disbursement
  • Inspect all company assets on delivery, make an assessment that they are in good mechanical condition, receive the assets and sign a delivery note based on what has been received.
  • Report any delivered damaged/ faulty assets to the Branch Executive, Procurement Officer, and General Manager.
  • Immediately after offloading newly received assets and accessories, capture and record them into the ERP system.
  • Ensure all assets are well branded, placed in a secure storage and organised systematically to allow for easy and timely access during disbursement.
  • Ensuring all company assets ready for disbursement are captured and recorded in CRM and ERP, active and traceable on the Tugende dashboard.
  • Ensure all disbursed company assets and accessories are picked and packed on the disbursement date.
Inventory and warehousing management
  • Recording of all second-hand hand bikes returned to the Branch.
  • Update the inventory register with the specific details of the assets and accessories held in stock at the branch (Brand, Colour, Value) in the ERP.
  • Ensure that the inventory kept at the branch is well maintained in a clean and organised
  • Ensure both the physical and ERP inventory register tally at all times.
  • Uninstall the GPS tracker unit from the completed assets.
  • Ensure GPS’ are available for installation in regards to planning based on current stock and advising procurements on restocking.
  • Keep track of inventory levels and share snapshot reports as required from time to time.
  • Ensure that GPS units are availed to the Tugende branches
Document Management
  • Ensure all delivery notes of all assets , accessories, and spare parts are signed, scanned and kept on file in both soft and hard copies at the branch.
  • Ensure picking lists are generated from the ERP, signed by the client and records kept at the branches.
  • Daily reconciliation of the physical stock and the system to ensure that there are no asset losses or gaps with the system.
After Sales & Asset Servicing and Maintenance
  • Ensure all client and staff assets are active and traceable on the dashboard at all times.
  • Ensure all clients and staff assets are maintained in good working conditions at all times.
  • Maintaining a tracker of clients and staff assets at all times.
  • Ensure inspection of assets is done and recorded before repairs and services are updated on the CRM Database.

Qualifications, Education and Competencies

See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.

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  5. Read the detailed job description, Roles and Qualifications. 

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Field Technician Job at Tugende

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