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Field Technician job at Tugende | Apply Now
Are you looking for Engineering jobs in Uganda 2025 today? then you might be interested in Field Technician job at Tugende
About the Organisation
Tugende is a pioneering social enterprise committed to empowering micro-entrepreneurs across Africa through asset financing, financial education, and support services that enable long-term ownership and economic independence. Founded in 2012 in Uganda, Tugende has earned widespread recognition for its innovative lease-to-own model, particularly among motorcycle taxi (boda boda) riders, and has since expanded to serve clients in diverse sectors including agriculture and small business. The company is celebrated for its positive impact, client-centered approach, and integrity-driven operations, winning numerous accolades for advancing financial inclusion.
Tugende fosters a dynamic and inclusive work culture that values purpose, professional development, and collaborative innovation, offering meaningful job opportunities with flexible arrangements that support employee well-being and growth. With a rapidly growing presence in Uganda and Kenya, and ambitions for broader regional expansion, Tugende leverages digital tools and data-driven insights to scale its reach while maintaining personalized client relationships. Anchored in core values of empowerment, trust, innovation, and resilience, Tugende integrates CSR through community engagement, road safety training, and environmental sustainability initiatives. Learn more at www.tugende.com.
Tugende uses asset finance, technology, and a customer-centric model to help informal sector entrepreneurs dramatically increase their economic trajectory. Tugende’s core asset finance packages include medical and life insurance, training, safety equipment, and digital credit profiles in addition to affordable asset financing for SMEs. By helping clients grow economically and building digital track records of responsibility, we are creating a long-term ecosystem for MSMEs that will grow and thrive.
Tugende is tackling the credit gap for small businesses in Africa by enabling informal entrepreneurs to 1) own income‑generating assets, 2) build a verifiable digital credit profile, and 3) earn future growth opportunities through the Tugende digital platform. This platform includes discounts, smartphones, e‑commerce opportunities, and on‑demand credit lines. Tugende has financed 70,000+ clients and has hundreds of employees serving clients across its branches in Uganda and Kenya.
Wakiso, Uganda
Full Time
Job Title
Field Technician job at Tugende
Tugende
Job Description
Job Title: Field Technician
Organisation: Tugende
Duty Station: Wakiso, Uganda
Application Opening: 12 February 2025
Application Deadline: 28th February 2025
As the Field Technician, you will be responsible for administrative and mechanical maintenance of the company assets. This will involve installing, monitoring and tracking company assets through the installed monitoring devices.
Duties, Roles and Responsibilities
Asset Readiness & Disbursement
Inspect all company assets on delivery, make an assessment that they are in good mechanical condition, receive the assets and sign a delivery note based on what has been received.
Report any delivered damaged/ faulty assets to the Branch Executive, Procurement Officer, and General Manager.
Immediately after offloading newly received assets and accessories, capture and record them into the ERP system.
Ensure all assets are well branded, placed in a secure storage and organised systematically to allow for easy and timely access during disbursement.
Ensuring all company assets ready for disbursement are captured and recorded in CRM and ERP, active and traceable on the Tugende dashboard.
Ensure all disbursed company assets and accessories are picked and packed on the disbursement date.
Inventory and warehousing management
Recording of all second-hand hand bikes returned to the Branch.
Update the inventory register with the specific details of the assets and accessories held in stock at the branch (Brand, Colour, Value) in the ERP.
Ensure that the inventory kept at the branch is well maintained in a clean and organised
Ensure both the physical and ERP inventory register tally at all times.
Uninstall the GPS tracker unit from the completed assets.
Ensure GPS’ are available for installation in regards to planning based on current stock and advising procurements on restocking.
Keep track of inventory levels and share snapshot reports as required from time to time.
Ensure that GPS units are availed to the Tugende branches
Document Management
Ensure all delivery notes of all assets , accessories, and spare parts are signed, scanned and kept on file in both soft and hard copies at the branch.
Ensure picking lists are generated from the ERP, signed by the client and records kept at the branches.
Daily reconciliation of the physical stock and the system to ensure that there are no asset losses or gaps with the system.
After Sales & Asset Servicing and Maintenance
Ensure all client and staff assets are active and traceable on the dashboard at all times.
Ensure all clients and staff assets are maintained in good working conditions at all times.
Maintaining a tracker of clients and staff assets at all times.
Ensure inspection of assets is done and recorded before repairs and services are updated on the CRM Database.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Demonstrated experience with motorcycles and car assembly and repairs.
At least one (1) year working experience as a mechanic or electrician with a reputable organisation or institute.
A Diploma in Electrical/ Mechanical/ Automobile Engineering, or Motor Vehicle mechanics, obtained from a certified and recognised institution of learning.
Should have a valid riding licence.
Technical Skills and Behavioural Attributes
Ability to work under pressure with minimal supervision
Ability to interpret & understand technical diagrams and manuals
Ability to work flexible shifts and to adapt to changing work schedules
Familiarity with mobile tools and applications
Knowledge of health and safety issues related to motorcycle use, including electrical, mechanical and chemical risks
How to Apply
Interested candidates who meet the above requirements should follow this Apply Button and Apply;
