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About the Organisation
Field Technician job at Evidence Action | Apply Now
Mbale, Uganda
Evidence Action is a global health nonprofit dedicated to scaling evidence-based, cost-effective programs that alleviate poverty's burden. Since its establishment in 2013, the organization has expanded its reach, positively impacting over 530 million people across Africa and Asia. Recognized for its rigorous data-driven approach, Evidence Action has earned accolades from leading evaluators, including a four-star rating from Charity Navigator.
The organization fosters a dynamic work culture that emphasizes professional growth and a shared commitment to its mission, offering diverse job opportunities with competitive arrangements. Its innovative business model focuses on delivering high-impact health interventions at scale, such as Deworm the World and Safe Water Now, ensuring measurable improvements in global well-being.
Guided by core values of evidence-first decision-making, cost-effectiveness, and scalability, Evidence Action actively engages in corporate social responsibility initiatives aimed at sustainable development. For more information, visit their official website at www.evidenceaction.org
Are you looking for Engineering jobs in Uganda 2025 today? then you might be interested in Field Technician job at Evidence Action
Full Time
Deadline:
31 Oct 2025
Job Title
Field Technician job at Evidence Action
Evidence Action
Job Description
Job Title: Field Technician
Organisation: Evidence Action
Duty Station: Mbale, Uganda
Job Summary: The Field Technician position is primarily a field-based position which plays an important role as an interface between Safe Water Now, Engineering, program implementation and communities served with chlorine dispensers by ensuring appropriate and timely repair and maintenance of chlorine dispensers and ILC (In-Line Chlorination) devices in a specific location.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
All suitably qualified and interested candidates should apply online at the APPLY Button below.
Deadline: 31st October 2025
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How to Apply
Conduct in-field and office chlorine dispenser hardware retrofits i.e. casings, tanks and valve repairs to reduce costs incurred on dispenser hardware
Undertake dispenser re-installations and maintenance in a timely and quality manner
Collect and send dispenser upgrade data for very dispenser repair, maintenance and re-installation undertaken
Regular support and updating of engineering team and the Area Coordinator on the issues that are experienced in the field after undertaking chlorine dispenser hardware spot checks and maintenance
Regularly update the area coordinator and engineering team on the status of the various dispenser parts especially during the trial test of chlorine dispenser hardware
Tracking of chlorine dispenser hardware that Safe Water Now tests in the field, by maintain all records of the same and sharing regular progress reports to the area coordinator
Support in the assembly of new hardware as requested
Maintain hardware inventory for all the dispenser parts and dispenser repair/retrofit tools within their office/hub and advice team on new order needs
Advise and update the field teams on any new developments/improvements/innovations from the engineering and vice versa
Engaging community and the local stakeholders for sensitization and messaging on dispenser usage to ensure chlorine dispenser security and dispenser vandalism cases
Support implementation of ongoing activities within field offices/hub/satellites e.g. chlorine deliveries, quality data collection and submission and hardware maintenance
Manage, train, Supervise, mentor, shadow and coach community service assistants in the execution of their duties
Utilize/manage well any funds allocated to them for facilitating field work or engineering activities in line with the finance policy
Effectively use any allocated motorcycles with close attention on maintenance and repair costs
Developing weekly work plans and reports for field activities
Support on conducting back checks for the ongoing activities (both physical and phone back checks)
Other duties and responsibilities as guided by the Supervisor.
Key Performance Indicators:
Chlorine device functionality rates
Chlorine dispenser issues reported and resolved/addressed within 48 hours of reporting.
Timely and quality data collection, submission and tracking
Number of coaching sessions conducted and verifiable impact on performance of Community Service Assistants
Certificate or diploma in Plumbing, Water Engineering, or related technical field
Uganda Advanced Certificate of Education (UACE/UBTEB from a recognised Vocational School)
1-2 years of experience working with communities or social enterprises/NGOs
Minimum of 2 years’ experience in water supply system plumbing, preferably in rural or community settings
Experience with chlorination systems, dosing equipment, or water treatment devices is an added advantage
Basic knowledge of water quality testing methods
Ability to read and interpret plumbing diagrams and technical specifications
Stock management experience/qualifications are an added advantage
Computer literacy
Motorcycle riding experience is A MUST with a valid driving license (Class A) from a recognized driving school
Fluency in English, Lugisu, and Lusoga. Proficiency in other local languages is an added advantage
Required Competencies and Attributes:
Excellent communication skills and good public relations
High level discipline and good character while engaging with the community and their leaders, program teams and managers
Community service attitude/ passion to work in a rural community setting
High level of integrity and stewardship
Embraces team work and enjoys working in a team work environment as a team champion
Good computer, data entry and management skills
Positive attitude to work and to develop in a fast paced work environment
Basic plumbing and pipe fitting skills and experience

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