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About the Organisation
Educate! is an award-winning non-profit social enterprise dedicated to transforming education and youth development across Africa. We focus on developing the next generation of leaders and entrepreneurs. Our mission is to provide youth with the skills and mindset they need to thrive in the modern economy, and we are looking for proactive, dynamic candidates to join our Field Operations team in Uganda.
Field Operations Manager job at Educate | Apply Now
Kamuli, Uganda
Educate! is a transformative nonprofit organization with a mission to equip youth in Africa with the skills to succeed in today’s economy through experiential education, mentorship, and leadership development, empowering the next generation of entrepreneurs and changemakers. Highly acclaimed for its innovative, results-driven model, Educate! has received global recognition from institutions like the World Bank and the World Economic Forum, standing out as a leader in education reform and youth empowerment.
The organization nurtures a collaborative and purpose-driven work culture where team members are inspired to innovate, grow, and make a tangible impact, offering meaningful job opportunities, flexible work arrangements, and robust professional development pathways. Since its founding in 2009, Educate! has evolved from a pilot project in Uganda to a regionally impactful organization influencing national education systems in countries like Rwanda and Kenya.
Its model combines practical learning with policy advocacy, integrating entrepreneurship and workforce readiness into secondary school curriculums, reaching thousands of schools and millions of students. With core values centered on impact, learning, innovation, and integrity, Educate! is deeply committed to inclusive development and supports community advancement through partnerships, teacher training, and gender equity programs. To explore more about its mission, programs, and opportunities, visit www.experienceeducate.org.
Are you looking for Management jobs in Uganda 2025 today? then you might be interested in Field Operations Manager job at Educate
Full Time
Deadline:
4 Jan 2025
Job Title
Field Operations Manager job at Educate
Educate!
Job Description
Position: Field Operations Manager - E!EXP
Location: Kamuli, Uganda
Organization: Educate!
Category: Field Operations
Employment Type: Full-time
Position Overview
We are seeking a highly motivated and experienced Field Operations Manager to lead our E!EXP Field Operations Department. In this role, you will oversee key aspects of field logistics, reporting procedures, mentor strategy, and the management of our field operations team. This is a critical position where you will be at the forefront of ensuring the success of Educate!’s mission, working with passionate youth, and contributing to the growth of our impactful programs.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
Application Deadline: 4th January 2025
Educate! is excited to find a passionate and driven Field Operations Manager to help build the next generation of youth leaders and entrepreneurs. If you are motivated by a strong sense of mission and committed to excellence, we invite you to apply and join our high-performing team.
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How to Apply
1. Reporting Procedures and Flow Oversight (30%)
Develop and ensure clear reporting procedures, ensuring that the Field Operations team understands and adheres to them.
Oversee data collection in line with monitoring and evaluation systems, ensuring accurate and timely reporting.
Review data dashboards and ensure weekly updates are accurate.
Address challenges faced during data collection, in collaboration with M&E and Program Managers.
Collaborate with the performance metrics and product teams to update procedures and ensure proper scholar allocation.
Lead monthly reporting meetings with the programs and performance metrics teams to discuss insights and address issues.
2. Mentor Strategy Oversight (30%)
Lead the recruitment and onboarding strategies for mentors, working with the Implementation Manager to align mentor profiles with program needs.
Ensure mentor lists are up-to-date and mentor agreements are signed on time.
Monitor and track mentor performance through feedback, retention rates, and overall team culture, making adjustments as necessary.
Work with various departments to update mentor policy handbooks and provide regular updates on the mentor database.
Manage the mentor helpline and ensure quick resolution of issues.
Maintain a backup mentor database to ensure coverage for any mentor drops.
3. Field Logistics Oversight (20%)
Oversee the annual transport verification exercise and ensure transport costs are within budget.
Coordinate with the Finance team to ensure monthly accountabilities are met and logistics needs are fulfilled.
Review and address any issues in the logistics systems, providing solutions where necessary.
Ensure youth incentives (e.g., prizes, awards, airtime) are distributed on time according to program schedules.
Work with product leaders to ensure logistical needs are met for program activities.
4. Field Operations Team Oversight (20%)
Foster a positive, supportive team culture that empowers the Field Operations team to be responsive and agile.
Provide regular feedback to the team, supporting their development and addressing performance gaps.
Lead annual performance appraisals and provide professional development feedback.
Identify and create leadership pipelines within the team, ensuring the department’s growth and success.
Advocate for and implement systems that improve efficiency in line with the evolving needs of the programs.
Qualifications
Bachelor’s degree in a business-related field.
At least 5 years of professional experience in project coordination, ideally in social enterprises, NGOs, or the education sector.
Proficiency in Microsoft Office (Word, Excel, PowerPoint) and Google Suite.
Strong skills in planning, budgeting, forecasting, problem-solving, leadership, communication, and coordination.
Alignment with Educate!’s core cultural values (See Educate!’s culture deck for more details).
Terms
Competitive salary based on experience.
Attractive benefits and perks, including medical insurance.
Location: Kamuli, Uganda.
Residents of Kamuli are preferred.
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