Related Jobs
%20(1).jpg)
.jpg)
.jpeg)
Share this Job
About the Organisation
Airtel Africa is a leading pan-African telecommunications company. The team is driven by innovation, a can-do spirit and customer obsession, delivering mobile voice, data and digital services while championing diversity and inclusion.
Enterprise Key Account Manager (Abuja & Lagos) job at Airtel Africa (Airtel Nigeria) | Apply Now
Nigeria
Are you looking for Marketing and Sales jobs in Nigeria 2025 today? then you might be interested in Enterprise Key Account Manager (Abuja & Lagos) job at Airtel Africa (Airtel Nigeria)
Full Time
Deadline:
3 Oct 2025
Job Title
Enterprise Key Account Manager (Abuja & Lagos) job at Airtel Africa (Airtel Nigeria)
Airtel Africa (Airtel Nigeria)
Job Description
The role executes an enterprise acquisition and retention strategy for a defined sector, maintaining an active field cadence (daily corporate visits) to pitch and close Airtel’s corporate products (e.g., E1 PRI, Data Centre Services, Smart Advertising). It builds Airtel presence within target organizations, runs product presentations, structures sponsorship/visibility collaborations, and drives cross-sell/upsell. The manager develops account plans aligned to SLAs, maintains a complete sector database and weekly Top-20 KPI dashboard, tracks competitor offers (e.g., CUG packages) and proposes countermeasures. They coordinate with internal support teams to resolve customer issues promptly, file weekly/monthly activity and billing reports, follow up on bill delivery and collections, and lead revenue-assurance actions to reduce debt and churn (including timely escalations on price/service quality).
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
ONLY ONLINE APPLICATIONS:
Interested and qualified candidates are advised that all applications should be submitted online.
To apply please click on the APPLY button below.
Find application details and links on the AfriCareers Jobs Portal:
-
Click the Apply button below
-
New users: Select Create Profile and complete the Profile Creation Wizard
-
Existing users: Log in and update your profile if needed
-
Go to the "Jobs" tab
-
Read the detailed job description, Roles and Qualifications.
-
Submit your application via the jobs portal
-
Track progress under "My Applications" tab
Important Note: Some employers now hire directly on the AfriCareers New Jobs Portal — keep your profile updated so employers can easily view your CV and hire you instantly.
How to Apply
Implement sector acquisition & retention plans; maintain strong account relationships.
Conduct a minimum of 5 corporate visits per day (25/week; 100/month).
Create Airtel presence and run tailored product presentations across target companies.
Drive sales/activation of enterprise products (E1 PRI, Data Centre Services, Smart Advertising) and expand usage via upsell/cross-sell.
Prepare and execute account development plans aligned with signed SLAs.
Maintain a current database of all corporate customers; update weekly Top-20 account KPI dashboard.
Monitor competitor activity (e.g., CUG packages, promos) and recommend counter-initiatives.
Own day-to-day resolution of customer enquiries; liaise with support teams for timely closure.
Submit weekly activity, pipeline and collections reports; ensure bill delivery and prompt payments.
Lead revenue assurance within sector: encourage on-time bill settlement, cut churn, escalate price/service quality risks.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Bachelor’s degree in Business Administration/Marketing or related field.
6–8 years managing key accounts; telecoms experience required.
Strong product knowledge and ability to sell value; proven relationship management.
Excellent presentation, analytical thinking and MS Office proficiency.
Behavioural: results-driven, customer-centric, team player, strong written/verbal communication, attention to detail, goal-oriented and aligned to company values.
