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Job Summary

Job Title:
Document Verification Agent
Employer:
Uganda Airlines
Location:
Entebbe, Uganda
Country:
Uganda
Contract Type:
Full Time
Job Category:
Administrative
Number of Positions:
1
Deadline:
Friday, 27 June 2025

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Document Verification Agent job at Uganda Airlines | Apply Now

Entebbe, Uganda

Full Time

Are you looking for Administrative jobs in Uganda 2025 today? then you might be interested in Document Verification Agent job at Uganda Airlines

Deadline: 

27 Jun 2025

About the Organisation

Uganda Airlines is the national carrier of Uganda, with the mission to provide world-class air travel services that connect Uganda to the world while contributing to the economic development of the country. Since its revival in 2019 after a long hiatus, Uganda Airlines has earned recognition for its commitment to delivering quality, reliable, and affordable air travel within East Africa and beyond. Known for its professionalism and commitment to excellence, Uganda Airlines offers an inclusive and dynamic work environment, focusing on innovation, customer service, and employee development. The airline provides various job opportunities across a wide range of roles and is dedicated to fostering a culture of safety, integrity, and teamwork. W

ith a history rooted in the 1970s, Uganda Airlines has undergone significant transformation, becoming a modern and efficient operator with a fleet that includes state-of-the-art aircraft. The company’s business model combines passenger transport with cargo services, ensuring a comprehensive solution for its customers. While still growing, Uganda Airlines has an expanding reach, connecting Uganda to key global markets and enhancing tourism and trade. Its core values include safety, reliability, customer satisfaction, and sustainability, and it has a strong commitment to corporate social responsibility, particularly in promoting local communities and supporting environmental sustainability. For more information, visit www.ugandaairlines.com.

Job Title

Document Verification Agent job at Uganda Airlines

Uganda Airlines

Job Description

Job Title:  Document Verification Agent (Fresher Diploma Jobs)

Organisation: Uganda Airlines

Duty Station: Entebbe, Uganda

Reports to: Supervisor-Travel documents


Duties, Roles and Responsibilities

  • Verify and profile travelling passenger documents to ensure timely identification of improper / inadequate documents

  • Identify improper / fraudulent documents to identify violations of immigration regulations in a timely manner.

  • Immediately inform the Supervisor in regards to any suspicious documentation.

  • Verify and confirm authenticity of visas

  • Properly implement regulations and DVU procedures to ensure compliance in case of passengers returned due to improper travel documents

  • Support governmental authorities and internal Security during investigations resulting from fraudulent documents identification

  • Manage complex issues resulting from DVU procedures enforcement to reduce impact on customer service level

  • Maintain a high level of customer service while implementing DVU procedures to reduce the impact on guests satisfaction

  • Collaborate with Airport authorities and other departments to ensure enforcement of immigration regulations and timely identify violations

  • Create internal and legal reports to accurately communicate inspections outcomes to authorities and Uganda Airlines Operations.

  • Escort special and VIP guests at the Hub when required to provide support to specific passengers.

  • Have knowledge of various restrictions to enter specific countries e.g. yellow fever, covid-19 etc.

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SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

Qualifications, Education and Competencies

  • Diploma and 2 years’ experience in document verification

  • Relevant experience with an Airline or GHA

  • Airport operations trainings


Key Competencies:

  • Fluent in both oral and written English.

  • Good work speed

  • Analytical skills

  • Organizational skills.

  • Confidentiality

  • Honesty

  • Attention to detail

How to Apply

All candidates who wish to join Uganda Airlines in this capacity should apply online at the APPLY Button below.


Deadline: 27th June 2025 by 5:00pm



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