top of page

Related Jobs

AfriCareers Premium Program
List your job vacancies FREE of charge on AfriCareers and reach top talent across Uganda.
Ultimate Interview Pack with over 50 toughest interview questions
Related Jobs
Share An Opportunity Uganda
Programme Area Coordinator job at Share an Opportunity Uganda
27 Nov 2025
Share an Opportunity Uganda
Communications Assistant job at Edukans International Uganda
21 Nov 2025
Edukans International Uganda
Water For People
Chief Operating Officer job at Water For People
28 Nov 2025
Water For People
Mukwano Industries
Chinese Liaison Officer – Interpreter job at Mukwano Industries
21 Nov 2025
Mukwano Industries
3 Volunteer Research Associate jobs at Economic Policy Research Centre
21 Nov 2025
Economic Policy Research Centre

Job Summary

Job Title:
Customer Support & Experience Personnel
Employer:
Kanzu Code
Location:
Kampala, Uganda
Country:
Uganda
Contract Type:
Full Time
Job Category:
Customer Service jobs
Number of Positions:
1
Deadline:
Wednesday, 22 October 2025

Related Jobs

Share an Opportunity Uganda

Programme Area Coordinator job at Share an Opportunity Uganda

27 November 2025
Programme Area Coordinator job at Share an Opportunity Uganda
Edukans International Uganda

Communications Assistant job at Edukans International Uganda

21 November 2025
Communications Assistant job at Edukans International Uganda
Water For People

Chief Operating Officer job at Water For People

28 November 2025
Chief Operating Officer job at Water For People
Mukwano Industries

Chinese Liaison Officer – Interpreter job at Mukwano Industries

21 November 2025
Chinese Liaison Officer – Interpreter job at Mukwano Industries
Economic Policy Research Centre

3 Volunteer Research Associate jobs at Economic Policy Research Centre

21 November 2025
3 Volunteer Research Associate jobs at Economic Policy Research Centre

Customer Support & Experience Personnel job at Kanzu Code | Apply Now

Are you looking for Customer Service jobs in Uganda 2025 today? then you might be interested in Customer Support & Experience Personnel job at Kanzu Code

About the Organisation

Kanzu Code is a leading software development company dedicated to delivering innovative and high-quality digital solutions that drive business transformation across industries. With a mission to empower organizations by creating tailored, user-centric software, Kanzu Code has built a strong reputation for its expertise in developing scalable web and mobile applications that streamline operations and enhance user experience.

Known for fostering a dynamic and collaborative work culture, the company values creativity, professional growth, and work-life balance, offering employees opportunities for development in an inclusive environment. Over the years, Kanzu Code has evolved from a small tech startup into a recognized leader in the software development sector, leveraging modern technologies and agile methodologies to meet the ever-changing needs of its clients.

Its business model centers on providing customized software solutions while prioritizing customer satisfaction and operational efficiency. With a growing presence in Uganda and expanding influence across Africa, Kanzu Code is committed to its core values of innovation, integrity, excellence, and teamwork. The company also prioritizes corporate social responsibility, supporting initiatives that promote education, digital literacy, and community empowerment. For more information, visit www.kanzucode.com.

Kampala, Uganda

Full Time

Deadline: 

22 Oct 2025

Job Title

Customer Support & Experience Personnel job at Kanzu Code

Kanzu Code

Job Description

Job Title:  Customer Support & Experience Personnel

Organisation: Kanzu Code

Duty Station:  Kampala, Uganda

Job Summary: Responsible for providing customer support across multiple channels. The role is a combination of direct customer service, merchant support, and technical administrative assistance.

Duties, Roles and Responsibilities

  • Customer Onboarding & Training

  • Customer Support & Issue Resolution

  • Customer Relationship Management

  • Proactive Customer Engagement

  • Data Analysis & Performance Tracking

  • Documentation & Process Improvement

Customer Support & Experience Personnel job at Kanzu Code

SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

Qualifications, Education and Competencies

  • Strong problem-solving and communication skills.

  • Excellent organizational skills to prioritize multiple customer queries and meet response deadlines.

  • Basic understanding of financial and technology terms is a plus.

  • Ability to use and troubleshoot basic software tools or apps.

  • Commitment to providing a positive customer experience and exceeding expectations.

How to Apply

All candidates should send their CVs to hr@kanzucode.com

Deadline: 22nd October 2025

bottom of page