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Full-time
Customer Service Executive/Front Office Receptionist Job at Equity Afia
Equity Afia
Job Description
Serve as the first point of contact for walk-in clients, visitors, and callers, ensuring a warm, professional, and courteous reception.
Duties, Roles and Responsibilities
- Serve as the first point of contact for walk-in clients, visitors, and callers, ensuring a warm, professional, and courteous reception.
- Greet, welcome, and direct visitors appropriately while maintaining the organization’s brand image.
- Handle incoming and outgoing telephone calls, emails, and inquiries promptly and professionally.
- Provide accurate information about the organization’s products, services, policies, and procedures.
- Respond to customer queries, complaints, and requests, ensuring timely resolution and escalation where necessary.
- Maintain the front office area to ensure it is clean, organized, and presentable at all times.
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
Interested and qualified? Go to Equity Afia on equityafya.co.ke to apply
Applications are managed via the AfriCareers Jobs Portal:
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Click the Apply button below
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New users: Select Create Profile and complete the Profile Creation Wizard
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Existing users: Log in and update your profile if needed
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Go to the "Jobs" tab
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Read the detailed job description, Roles and Qualifications.
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Submit your application via the jobs portal
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Track progress under "My Applications" tab
Important Note: Employers now hire directly on the AfriCareers New Jobs Portal — keep your profile updated so employers can easily view your CV and hire you instantly.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
