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About the Organisation
Credit Officer job at Zembo Motorcycles | Apply Now
Kampala, Uganda
Zembo is spearheading Africa's shift to electric mobility. Based in Kampala, Uganda, Zembo provides affordable PayGo electric two-wheelers to low-income motorcycle-taxi drivers, commonly known as “boda-boda” drivers. Their innovative battery swapping service allows clients to quickly swap batteries within minutes at any of their numerous stations, ensuring seamless and efficient operations. By offering sustainable and cost-effective transportation solutions, Zembo is transforming the mobility landscape for boda-boda drivers and contributing to a greener future.
Are you looking for Finance jobs in Uganda 2025 today? then you might be interested in Credit Officer job at Zembo Motorcycles
Full Time
Deadline:
20 Oct 2025
Job Title
Credit Officer job at Zembo Motorcycles
Zembo Motorcycles
Job Description
Job Title: Credit Officer
Organisation: Zembo Motorcycles
Duty Station: Kampala, Uganda
Job Summary:
The Credit Officer will be responsible for managing our credit portfolio, overseeing collections, maintaining accurate records, and ensuring our CRM is always up to date. You will also collaborate with colleagues on client relations and customer success, helping to foster strong and lasting relationships with our clients.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
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How to Apply
Portfolio Management & Collections
Monitor and manage the company’s credit portfolio, ensuring timely repayments and minimizing risk.
Manage collections activities, proactively following up with clients to ensure prompt payments.
Develop and implement strategies to improve collection efficiency and reduce overdue accounts.
Analyze credit risk and recommend appropriate actions for delinquent accounts.
Records Tracking & CRM Management
Maintain accurate and up-to-date records of client interactions, credit approvals, and payment history.
Ensure all client data, payment updates, and credit transactions are accurately recorded in the CRM system.
Regularly review and update CRM entries to reflect the latest account status and client interactions.
Generate reports and insights from CRM data to aid in decision-making.
Client Relations & Customer Success
Act as a key point of contact for clients, ensuring their concerns and inquiries are addressed professionally and promptly.
Build and maintain strong relationships with clients, ensuring a positive customer experience and long-term engagement.
Work closely with clients to provide financial guidance and solutions that support their success.
Team Collaboration
Share insights on best practices for collections, portfolio management, and customer engagement.
Foster a collaborative team environment by sharing knowledge and insights.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
2-4 years of experience in credit management, collections, or related roles.
Strong understanding of credit risk assessment, financial analysis, and debt recovery processes.
Proficiency in CRM systems and financial tracking tools.
Excellent communication, negotiation, and problem-solving skills.
Ability to work independently while mentoring and collaborating with the team.
Strong organizational skills and attention to detail.
