Credit Officer job at Zembo Motorcycles | Apply Now

Portfolio Management & Collections

• Monitor and manage the company’s credit portfolio, ensuring timely repayments and minimizing risk.

• Manage collections activities, proactively following up with clients to ensure prompt payments.

• Develop and implement strategies to improve collection efficiency and reduce overdue accounts.

• Analyze credit risk and recommend appropriate actions for delinquent accounts.

Records Tracking & CRM Management

• Maintain accurate and up-to-date records of client interactions, credit approvals, and payment history.

• Ensure all client data, payment updates, and credit transactions are accurately recorded in the CRM system.

• Regularly review and update CRM entries to reflect the latest account status and client interactions.

• Generate reports and insights from CRM data to aid in decision-making.

Client Relations & Customer Success

• Act as a key point of contact for clients, ensuring their concerns and inquiries are addressed professionally and promptly.

• Build and maintain strong relationships with clients, ensuring a positive customer experience and long-term engagement.

• Work closely with clients to provide financial guidance and solutions that support their success.

Team Collaboration

• Share insights on best practices for collections, portfolio management, and customer engagement.

• Foster a collaborative team environment by sharing knowledge and insights.