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About the Organisation
Credit Officer job at TPO Uganda | Apply Now
Kampala, Uganda
TPO Uganda is a Non-Governmental Organization that started its work in Uganda as Institute for Psychosocial and social ecological Research (I.P.S.E.R) in 1994 with a study commissioned by UNHCR on the mental health and psychosocial issues affecting South Sudanese. Upon identification of significant MHPSS issues and needs, UNHCR supported TPO to implement the study recommendations. This gave birth to the TPO programs in Uganda. Later, TPO expanded its MHPSS programming in other countries including Somalia, South Sudan, Congo and Liberia. Over the years, TPO gradually moved its interventions to underserved national communities that were also in need of support.
This growth was not only geographical but also entailed an increase in the volume of its interventions, from a single-issue focus to more holistic programming including addressing the drivers of poor mental health and psychological distress. Over the years, TPO Uganda‘s program has expanded to cover mental health and psychosocial support, social protection interventions, child and adolescent focused programs as well as economic empowerment programs for women and vulnerable households.
TPO Uganda is currently present in 56 districts of Uganda, spread across seven sub-regions of Acholi, Lango, Teso, Karamoja sub-region, South West, West Nile and Central Uganda.
Are you looking for Finance jobs in Uganda 2025 today? then you might be interested in Credit Officer job at TPO Uganda
Full Time
Deadline:
31 Aug 2025
Job Title
Credit Officer job at TPO Uganda
TPO Uganda
Job Description
Position Title: Credit Officer
Organization: ACENET Microfinance Ltd (Affiliated with TPO Uganda)
Location: Uganda
Application Method: Online / Hand Delivery
Application Deadline: 31st August 2025
Job Type: Full-time
About the Organization
Accelerating Community Enterprise Network (ACENET) Microfinance Limited is an independent financial services provider affiliated with TPO Uganda. Licensed and regulated by the Uganda Microfinance Regulatory Authority (UMRA), ACENET operates as a Tier 4 non-deposit taking microfinance institution under the Microfinance Institutions and Moneylenders Act, 2016.
We are committed to serving underserved communities, especially entrepreneurs who lack access to formal financial institutions.
Vision: To be a leading financial service provider for community enterprise.
Mission: To provide affordable financial services that enable socio-economic transformation in communities.
Job Summary
The Credit Officer will be responsible for growing and managing the group and individual loan portfolios, delivering financial literacy to clients, and ensuring sustainable portfolio performance. The role involves client training, loan monitoring, customer engagement, reporting, and driving financial inclusion.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
Send your CV, cover letter, and salary history for the past 3 years (all combined into one PDF file not exceeding 2MB) to:
Email: jobs@tpoug.org
Hand Delivery: Plot 652, Block 257, Wamala Close, Munyonyo, Kampala
Visit: www.tpoug.org for more information.
Deadline: 31st August 2025
Female candidates are strongly encouraged to apply.
Applications are managed via the AfriCareers Jobs Portal:
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Click the Apply button below
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New users: Select Create Profile and complete the Profile Creation Wizard
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Existing users: Log in and update your profile if needed
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Go to the "Jobs" tab
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Read the detailed job description, Roles and Qualifications.
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Submit your application via the jobs portal
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Track progress under "My Applications" tab
Important Note: Employers now hire directly on the AfriCareers New Jobs Portal — keep your profile updated so employers can easily view your CV and hire you instantly.
How to Apply
Implement business strategies and action plans to grow the loan portfolio.
Train microfinance clients in financial literacy to promote responsible borrowing.
Build and maintain strong customer relationships to enhance satisfaction and brand loyalty.
Screen loan applications, verify client information, and ensure compliance with credit policies.
Monitor loan repayments and maintain high portfolio quality (PAR and NPA control).
Drive sales of loan products through internal and external outreach activities.
Develop innovative strategies for loan performance improvement and business growth.
Mentor non-credit TPO Uganda staff on microfinance lending methodologies.
Provide timely performance reports (daily, weekly, monthly, quarterly, etc.).
Participate in the design and implementation of marketing plans.
Provide feedback on existing products and services and support continuous improvement.
Perform any other duties as assigned by the supervisor or management.
Key Performance Indicators (KPIs)
Number of client groups formed and trained in lending and financial literacy.
Volume and quality of loans disbursed.
Portfolio quality (% Portfolio at Risk and Non-Performing Assets).
Timely tracking and recovery of loans.
Net portfolio growth and number of active loans (case load).
Income generated through fees and commissions.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Education:
Bachelor’s degree in Business Administration, Commerce, Finance, Economics, Microfinance, Social Sciences, or a related field.
Postgraduate training in a relevant discipline is an added advantage.
Experience & Skills:
At least 1–3 years of relevant experience in microfinance or credit operations.
High attention to detail and integrity.
Strong interpersonal and negotiation skills.
Ability to multitask and work in dynamic environments.
Excellent written and verbal communication skills.
Entrepreneurial and results-oriented mindset.
Customer service skills and business intelligence.
Fluency in Luo is required.
Motorcycle riding skills with a valid permit is mandatory.
Proficiency in Microsoft Office and basic computer applications.
