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About the Organisation
Citi is a leading global bank with over 230,000 employees serving clients in more than 160 countries and jurisdictions. In Kenya, Citi operates as part of its Sub-Saharan Africa network, providing banking, risk management, and financial services solutions. Citi is committed to creating a diverse, inclusive, and client-centric culture while delivering sustainable growth and innovation in financial services.
Credit Maintenance Analyst job at Citi – Nairobi, Kenya | Apply Now
Nairobi, Kenya
Are you looking for Finance jobs in Kenya 2025 today? then you might be interested in Credit Maintenance Analyst job at Citi – Nairobi, Kenya
Full Time
Deadline:
30 Sept 2025
Job Title
Credit Maintenance Analyst job at Citi – Nairobi, Kenya
Citi – Nairobi, Kenya
Job Description
The Analyst will maintain facility and relationship data in credit systems, support portfolio reviews, and ensure data quality control. Responsibilities include managing credit documentation, collateral, and central bank reporting, while embedding operational excellence and compliance with Citi’s global and local credit policies. The role requires collaboration with multiple stakeholders including Banking, Risk Managers, Operations, Finance, and Regulators. The incumbent will contribute to strategy implementation, operational delivery, talent development, and continuous process improvement within CRMS, building strong internal relationships and maintaining a robust control environment.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
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How to Apply
Maintain relationship and facility data in credit systems; support portfolio-related activities.
Ensure accuracy and ownership of Credit Risk data, investigate and resolve errors.
Manage credit documentation and collateral custody, ensuring compliance with policies.
Ensure accurate and timely submissions to the Central Bank of Kenya (CBK).
Implement CRMS strategies and contribute to efficiency and client experience.
Monitor key performance indicators, operational risks, and policy compliance.
Provide audit support and participate in process improvement initiatives.
Collaborate with senior management and internal stakeholders on credit-related issues.
Build and maintain strong working relationships across business and functional teams.
Bachelor’s degree (minimum Second-Class Upper Honors).
At least 2 years’ experience in banking or financial services (credit or operations preferred).
Strong knowledge of credit risk management, operational controls, and compliance.
Familiarity with Central Bank of Kenya regulatory requirements.
Strong project management, governance, and change management experience.
Analytical thinking, attention to detail, and data analysis skills.
Strong communication, stakeholder engagement, and relationship management skills.
High integrity, adaptability, and problem-solving skills.

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