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Full-time
Consultant, Digital Job at Stanbic Bank
Stanbic Bank
Job Description
The Consultant, Digital is responsible for supporting and executing digital channel initiatives for Business and Commercial clients. The portfolio includes Business Online, Enterprise Online, E-commerce, Flexipay Merchant, Agent Banking, Billers, School Pay, Quantum Trade, Point of Sale, and new customer solutions developed within the Business Unit.
Duties, Roles and Responsibilities
- To drive migration targets, implement tactics and educate customers and staff on the use and benefits of self-service banking channels i.e Business online, Enterprise online, Point of Sale, digital lending solutions, Quantum Trade
- To onboard merchants and monitor sales, within the business & commercial banking portfolio ,acquiring merchants, by taking responsibility for the onboarding and installation of new products, consult and assist on technical matters relating to POS such as communication issues, new developments, and implementation thereof etc.
- Identifies new sales streams and business opportunities through interacting with customers during visits in attendance with the Relationship Managers.
- Contributes to the growth and profitability of the POS/BOL portfolio by working with IT to ensure system uptime, meeting the sales targets, and tracking usage of the solution by analysing MIS transactability reports.
- Manages all compliance processes, requirements and reporting with regards to merchant acquisition and on boarding.
- Executes all processes within the agreed service level agreements with the merchants and service providers.
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
Apply here: https://www.standardbank.com/sbg/standard-bank-group/careers/apply/jobs/view-all-jobs/job-detail?jobID=744000124368239
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