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About the Organisation
Community Service Assistant – In-Line Chlorination (ILC) job at Evidence Action | Apply Now
Kampala, Uganda
Evidence Action is a global health nonprofit dedicated to scaling evidence-based, cost-effective programs that alleviate poverty's burden. Since its establishment in 2013, the organization has expanded its reach, positively impacting over 530 million people across Africa and Asia. Recognized for its rigorous data-driven approach, Evidence Action has earned accolades from leading evaluators, including a four-star rating from Charity Navigator.
The organization fosters a dynamic work culture that emphasizes professional growth and a shared commitment to its mission, offering diverse job opportunities with competitive arrangements. Its innovative business model focuses on delivering high-impact health interventions at scale, such as Deworm the World and Safe Water Now, ensuring measurable improvements in global well-being.
Guided by core values of evidence-first decision-making, cost-effectiveness, and scalability, Evidence Action actively engages in corporate social responsibility initiatives aimed at sustainable development. For more information, visit their official website at www.evidenceaction.org
Are you looking for Engineering jobs in Uganda 2025 today? then you might be interested in Community Service Assistant – In-Line Chlorination (ILC) job at Evidence Action
Full Time
Deadline:
15 Sept 2025
Job Title
Community Service Assistant – In-Line Chlorination (ILC) job at Evidence Action
Evidence Action
Job Description
Community Service Assistant – In-Line Chlorination (ILC)
Organization: Evidence Action
Location: Eastern Uganda (Sironko, Manafwa, Bugiri, and Pallisa)
Openings: 4 Positions
Join a mission-driven, high-performing team committed to measurable change.
Position Overview
As a Community Service Assistant (CSA) for the In-Line Chlorination (ILC) program, you will be the key link between Evidence Action and the community. You will manage chlorine supplies, perform regular device maintenance, engage with local stakeholders, and ensure reliable access to safe water in rural settings.
This role is 90% field-based and involves hands-on work with chlorination devices installed at community water points.
Reports to: Lead Field Officer / Associate Coordinator, ILC
Direct Reports: None
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
Application Instructions
Deadline: Rolling applications until positions are filled
Apply now: CLICK THE APPLY BUTTON BELOW TO SEE DETAILS & APPLY
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How to Apply
Conduct regular maintenance and servicing of ILC devices to ensure proper function
Refill chlorine and adjust dosage levels using chlorine testing tools
Access elevated water tanks to service and adjust devices as needed
Safely handle, transport, and track chlorine and device stock
Maintain accurate field records and complete all required documentation
Engage with community members and promoter volunteers to support ILC adoption
Troubleshoot device issues and escalate unresolved matters to supervisors
Collect and submit field data using smartphones
Uphold integrity in managing all organization assets and field materials
Key Performance Indicators (KPIs)
Chlorine stock-out rates
ILC device functionality and uptime
Number of sustained functional devices
Retention of local promoter volunteers
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Certificate or Diploma in Plumbing, Water Engineering, or related technical field
Uganda Advanced Certificate of Education (UACE) or UBTEB from a recognized vocational institution
1–2 years of experience in community-based roles, preferably with NGOs or social enterprises
2+ years hands-on experience in water system plumbing, especially in rural settings
Familiarity with chlorination/dosing systems is an added advantage
Basic understanding of water quality testing
Ability to interpret plumbing diagrams and technical manuals
Stock management experience is a plus
Proficient in computer and smartphone use for data entry
Must know how to ride a motorcycle with a valid license from a recognized driving school
Fluent in English, Lugisu, and Lusoga (other local languages are a plus)
Key Attributes
Strong interpersonal and community engagement skills
High integrity, accountability, and discipline
Passion for community service and willingness to work in rural environments
Team-oriented, with a collaborative mindset
Positive attitude and adaptability in a fast-paced environment
Practical plumbing and pipe-fitting skills
Working Conditions
Field-based role (approx. 90% time in rural areas)
Requires physical ability to ride motorcycles and climb ladders to access elevated water tanks
Involves transporting chlorine and equipment to remote communities
Important Notes
Location: Eastern Uganda – Sironko, Manafwa, Bugiri, and Pallisa
Applicants must be legally authorized to work in Uganda
We do not offer visa sponsorship for this role
