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General

• Develop and implement a project communications and visibility plan in line with ZOA Uganda and donor branding/visibility requirements.
• Produce high-quality content (stories, captions, case studies, fact sheets, briefs, articles) for reports, web and social media, ensuring informed consent and safeguarding considerations.
• Capture and edit photos and short videos from field activities; maintain an organised digital archive with metadata, permissions and usage notes.
• Support management and programme teams with key messages, presentations, talking points and communication products for internal and external engagements.
• Coordinate with the ZOA global Communications Unit to ensure consistent messaging, quality standards and timely publication across platforms.
• Support media engagement as required, including drafting press releases, facilitating interviews/field visits, and maintaining professional relationships with relevant media outlets.
• Support external facing events such as engagements with government, partners, or events organised by ZOA Uganda. This includes planning, managing procurements, liaising with media, selecting venues, among others.
• Using design software to ensure external facing documents are professionally formatted.

Partner oversight

• Support partners to understand and apply project visibility guidelines and donor/ZOA branding requirements.
• Maintain regular liaison with partner organisations to plan joint communications, collect content and ensure consistent documentation of results.
• Build partner capacity in communications through trainings and mentorship.

Reporting

• Provide communications inputs to implementation plans, monthly/quarterly reports and donor reports, as required.
• Identify, document and package lessons learned and good practices in close collaboration with programme and MEAL colleagues.
• Produce and/or support the production of success stories and case studies that meet donor and ZOA quality standards (including consent, accuracy and respectful language).
• Contribute to proposals, learning products and other communications materials as assigned by the supervisor.

Representation and coordination

• Participate in relevant coordination and technical working group meetings when communications/visibility inputs are required.
• Coordinate with district stakeholders and partners (e.g., Local Government, OPM, UNHCR, INGOs/NGOs) to support visibility and dissemination of results, in line with agreed protocols.

Procurement and finance

• Initiate timely purchase requisitions for communications and visibility goods and services, in line with ZOA procedures.
• Support procurement of visibility materials (e.g., banners, branded items, prints) by providing specifications and ensuring correct branding.

Accountability

• Promote awareness of ZOA Uganda’s feedback and complaints mechanisms among communities, partners and other stakeholders, using appropriate communication channels.
• Ensure feedback and complaints received through communications activities (including media/social media) are documented and referred through the correct reporting and response procedures.
• Apply ZOA’s Code of Conduct and safeguarding policies and promote a “Do No Harm” approach in all communications, including safe and dignified representation of programme participants.