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Job Summary

Job Title:
Collections Supervisor
Employer:
Premier Credit
Location:
Kampala, Uganda
Country:
Uganda
Contract Type:
Full Time
Job Category:
Finance Jobs
Number of Positions:
1
Deadline:
Thursday, 2 October 2025

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Collections Supervisor job at Premier Credit | Apply Now

Are you looking for Finance jobs in Uganda 2025 today? then you might be interested in Collections Supervisor job at Premier Credit

About the Organisation

Premier Credit Limited is a leading microfinance institution committed to promoting financial inclusion by providing accessible and affordable credit solutions to underserved individuals and small businesses across East Africa. With a strong reputation for empowering communities through responsible lending, the company has earned recognition for its customer-centric approach and impactful financial services. Premier Credit fosters a dynamic and inclusive work culture that values employee growth, innovation, and ethical practices, offering diverse job opportunities with flexible work arrangements to attract and retain top talent.

Since its inception, the company has evolved from a small lender into a regional financial powerhouse, leveraging technology and data-driven models to offer innovative loan products and streamline service delivery. With a growing footprint across multiple countries, Premier Credit continues to expand its reach while staying rooted in its core values of integrity, accountability, customer focus, and teamwork. The company actively engages in corporate social responsibility by supporting community development initiatives, promoting financial literacy, and empowering women entrepreneurs. To learn more, visit www.premiercredit.co.ke.

Kampala, Uganda

Full Time

Deadline: 

2 Oct 2025

Job Title

Collections Supervisor job at Premier Credit

Premier Credit

Job Description

Job Title:    Collections Supervisor

Organisation: Premier Credit

Duty Station: Kampala, Uganda


Job Summary:

 We are seeking a Collections Supervisor to strengthen our collections function, drive recoveries, and support the achievement of our portfolio quality targets.

Role Purpose

The Collections Supervisor will oversee branch-level and field collections, monitor arrears performance, coach collections staff, and implement effective recovery strategies. The role requires strong field leadership, analytical discipline, and cross-functional collaboration to ensure timely repayments, maintain portfolio quality, and minimise credit losses.

Duties, Roles and Responsibilities

  • Supervise and coach Collections Officers to deliver targeted recoveries on:

  • Non-Performing Accounts (NPAs)

  • Collections of written-off accounts

  • Achieve acceptable portfolio quality targets of:

  • Monitor and report o performance and ensure strict adherence to collection policies.

  • Ensure deliquency escalation policy compliance across all recovery actions.

  • Foreclose securities where necessary in line with company policies and legal requirements.

  • Enforce repayment plans and ensure strict client adherence.

  • Work closely with Product Heads, Regional Managers, and Branch Managers to align recovery strategies with product performance and regional portfolio dynamics.

  • Liaise with legal, compliance, and credit administration teams on escalated or complex cases.

  • Conduct regular portfolio reviews and recommend corrective action plans to management.

  • Promote a culture of discipline, accountability, and results within the collections function.

Collections Supervisor job at Premier Credit

SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

Qualifications, Education and Competencies

  • Bachelor’s degree in Business, Finance, or related field.

  • Minimum 3 years’ experience in collections or credit management, with at least 1 year in a supervisory role (experience in microfinance or SACCO will be an added advantage).

  • Strong knowledge of microfinance/retail banking collections and recovery practices.

  • Demonstrated ability to achieve strict Portfolio at risk targets and recovery targets, including written-off accounts.

  • Excellent leadership, coaching, and team performance management skills.

  • Strong analytical, reporting, and problem-solving skills.

Key Competencies

  • Target-driven with proven execution capability.

  • Strong interpersonal and communication skills.

  • Ability to manage pressure and resolve conflicts professionally.

  • High integrity, resilience, and commitment to company values.

How to Apply

All interested applicants should submit their Applications plus their CVs and copies of qualifications to The Human Resources Manager, Premier Credit Limited on email to: jobs@premiercredit.co.ug

Deadline: 2nd October 2025

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