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Internship
Call Center Agent – Work Exposure Placement (2 posts) Job at Comprehensive Community Based Rehabilitation in Tanzania (CCBRT)
Comprehensive Community Based Rehabilitation in Tanzania (CCBRT)
Job Description
CCBRT is seeking fresh graduates who are dynamic and have a strong interest in call center services to join their team under work exposure placement terms. The successful candidates will manage hotlines and handle inquiries from customers, patients, and stakeholders. This role is designed to provide professional growth within a leading specialized health services provider.
Duties, Roles and Responsibilities
- Answering inquiries and questions from customers, patients, and stakeholders.
- Handling complaints professionally and effectively.
- Troubleshooting problems and providing relevant information.
- Identifying customer needs and clarifying information.
- Investigating issues and providing appropriate solutions.
- Following up customer calls where necessary.
- Building sustainable relationships with customers.
- Engaging customers by going the extra mile.
- Supporting the smooth delivery of call center services at CCBRT.
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
Find application details and links on the AfriCareers Jobs Portal:
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Click the Apply button below
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Go to the "Jobs" tab
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Read the detailed job description, Roles and Qualifications.
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Submit your application via the jobs portal
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Track progress under "My Applications" tab
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