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Job Summary

Job Title:
Call Center Agent – Work Exposure Placement (2 posts)
Employer:
Comprehensive Community Based Rehabilitation in Tanzania (CCBRT)
Location:
Dar es Salaam
Country:
Tanzania
Contract Type:
Internship
Job Category:
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Number of Positions:
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Deadline:
Tuesday, 26 May 2026

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Comprehensive Community Based Rehabilitation in Tanzania (CCBRT) aims to be the leading provider of accessible specialized health services in Africa. The organization operates as a healthcare social enterprise and also implements development programmes in the community, especially for vulnerable groups. CCBRT is committed to preventing lifelong disabilities wherever possible. The organization is also involved in extensive maternal and newborn healthcare activities, including obstetric fistula repairs. Its Maternity and Newborn Wing serves as a referral centre for high-risk and emergency deliveries in Dar es Salaam and the Eastern Zone of Tanzania.

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Internship

Deadline: 

26 May 2026

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Call Center Agent – Work Exposure Placement (2 posts) Job at Comprehensive Community Based Rehabilitation in Tanzania (CCBRT)

Comprehensive Community Based Rehabilitation in Tanzania (CCBRT)

Job Description

CCBRT is seeking fresh graduates who are dynamic and have a strong interest in call center services to join their team under work exposure placement terms. The successful candidates will manage hotlines and handle inquiries from customers, patients, and stakeholders. This role is designed to provide professional growth within a leading specialized health services provider.

Duties, Roles and Responsibilities

Key Duties and Responsibilities:
  • Answering inquiries and questions from customers, patients, and stakeholders.
  • Handling complaints professionally and effectively.
  • Troubleshooting problems and providing relevant information.
  • Identifying customer needs and clarifying information.
  • Investigating issues and providing appropriate solutions.
  • Following up customer calls where necessary.
  • Building sustainable relationships with customers.
  • Engaging customers by going the extra mile.
  • Supporting the smooth delivery of call center services at CCBRT.

Qualifications, Education and Competencies

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See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.

Interested applicants should submit the following documents: Curriculum vitae, a cover letter explaining why they believe they are the right person for the role, and two references. Applications should be sent by email to the CCBRT recruitment team. Applicants must indicate the job reference number: 2026-12EP. NB: CCBRT does not request or accept money from applicants as part of its recruitment process.

Find application details and links on the AfriCareers Jobs Portal:

  1. Click the Apply button below

  2. New users: Select Create Profile and complete the Profile Creation Wizard

  3. Existing users: Log in and update your profile if needed

  4. Go to the "Jobs" tab

  5. Read the detailed job description, Roles and Qualifications. 

  6. Submit your application via the jobs portal

  7. Track progress under "My Applications" tab

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Call Center Agent – Work Exposure Placement (2 posts) Job at Comprehensive Community Based Rehabilitation in Tanzania (CCBRT)

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