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Job Summary
Job Title:
Business Systems Administrator
Employer:
TrueNorth
Location:
Country:
Contract Type:
Full-time
Job Category:
Information Technology Jobs
Number of Positions:
1
Deadline:
Saturday, 4 May 2024
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Business Systems Administrator job at TrueNorth | Apply Now
Kampala, Uganda
True North Ltd is a leading consulting and talent solutions firm dedicated to helping businesses and individuals achieve their full potential through strategic human capital development, leadership training, and organizational transformation. Recognized for its expertise in executive search, talent management, and business advisory services, the company has built a strong reputation for delivering tailored solutions that drive growth and operational excellence.
True North Ltd fosters a dynamic and inclusive work culture, offering employees opportunities for continuous learning, career development, and a collaborative environment that values innovation and excellence. The company provides diverse job opportunities in consulting, recruitment, training, and business strategy, with flexible work arrangements that support productivity and work-life balance.
Since its inception, True North Ltd has evolved by leveraging industry insights, cutting-edge technology, and a deep understanding of market trends to develop innovative talent solutions that address workforce challenges. Its business model integrates data-driven recruitment, leadership coaching, and digital HR solutions to enhance talent acquisition, employee engagement, and business performance.
With a broad reach, the company serves clients across multiple industries, including finance, healthcare, technology, and manufacturing, supporting businesses in Uganda and beyond. Rooted in core values of integrity, excellence, collaboration, and impact, True North Ltd remains committed to fostering ethical business practices and sustainable talent development. Through Corporate Social Responsibility (CSR), the company actively supports youth employment programs, leadership mentorship, and community capacity-building initiatives to drive positive social change. For more information about services, partnerships, and career opportunities, visit [Company Website].
Are you looking for Information Technology Jobs in Uganda 2024? If yes, then you might be interested in Business Systems Administrator job at TrueNorth
Full-time
Deadline:
4 May 2024
Business Systems Administrator job at TrueNorth
TrueNorth
Job Description
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
Transverse position interacting potentially With all EACOP Ltd end userss (500 estimated at peak). Works in coordination With IST, Finance and HR departments across Uganda, Tanzania
Two Saas Business Systems (Workday and FIS), one external Application Maintenance Support (Workday)
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
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Click the Apply button below
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Go to the "Jobs" tab
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Read the detailed job description, Roles and Qualifications.
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Provide Tier 0 and Tier 1 support (Workday and FIS).
Manage Knowledge Database, User documentation, FAQs (Workday and FIS).
Supervise the Ticket intake, the ticket queue assignment (Jira for Workday, Snow for FIS).
Provide& pre-script standard incident resolution (Workday and FIS).
Deployment — upgrade (Workday)
Assist the future deployment of Workday modules.
Manage the integration with other business systems (such as Maintenance, Payroll, digital signature, scanning)
Open Business cases in Workday Community for identified issues.
Follow all small and large system evolutions requested by users and developed by AMS.
Follow all SaaS application upgrades and measure their impact for the users.
Contribute to a more efficient and comprehensive usage of the Business Systems.
Systems (Workday and FIS)
Guarantee and follow systems quality, performance, and availability.
Follow data integrity.
Organize and conduct business reviews (needs + functional evolutions, priorities) and carry out complete follow-up of the requests impacting the tools for the activity of the business client.
Implement KPIs to monitor and improve activity (management cost, problem rate, productivity, etc.)
others (Workday and FIS)
Guarantees with the solutions and service providers the maintenance of overall applications operations' quality and performance.
Coordinate the EACOP "Key-users" network With business entities.
Be the main point Of contact for Workday, FIS, and AMS.
Follow the budget related to Workday, FIS, and AMS.
Ensures compliancy of every dataset with operations, projects and business processes standards
H3SE Roles and responsibilities
The service holder shall always demonstrate a continuous commitment to EACOP Ltd H3SE standards
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Bachelor’s degree in Information Technology
Experience
8 to 10 years' experience in technical specialty (ERP and applications support, security, data management)
Proficiency in the usage Of business systems / ERPs: Finance, HR, Contract & Procurement, Cloud-based solutions, Treasury and services.
Finance background and experience is a plus.
Skills:
Ability to organize and manage priorities, rigorous, strong interpersonal skills, fluency in English.
General team spirit: Creative, strength Of proposal for performance improvement
You can apply by submitting your cover letter and CV to oil.gasjobs@truenorthafrica.com
All application documents Must be in either PDF or MS. Word.
