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Business Operations & Marketing Officer job at NFT Consult | Apply Now
Are you looking for Marketing jobs in Uganda 2025 today? then you might be interested in Business Operations & Marketing Officer job at NFT Consult
About the Organisation
NFT Consult is a premier human resources consultancy firm that has established itself as a leader in talent acquisition, management, and development across East Africa. Founded with a vision to bridge the gap between top talent and leading organizations, NFT Consult has consistently delivered exceptional HR solutions tailored to meet the unique needs of its clients.
Established in 2005, NFT Consult is a business process outsourcing firm headquartered in Kampala, Uganda, with additional offices in Hoima, South Africa, Kenya, Botswana, Rwanda, Tanzania, Zambia, Burundi, and South Sudan. The company specializes in executive search, staff recruitment, manpower outsourcing, HR process outsourcing, training, and talent development, aiming to transform organizations and unlock individual potential. NFT Consult serves clients across various sectors, including ICT, oil and gas, telecommunications, and financial services.
The firm fosters a work culture that emphasizes empathy, integrity, innovation, and diversity, offering job opportunities that align with these values. For more information, visit their official website at www.nftconsult.com.
Kampala, Uganda
Full Time
Job Title
Business Operations & Marketing Officer job at NFT Consult
NFT Consult
Job Description
Job Title: Business Operations & Marketing Officer
Organisation: NFT Consult
Duty Station: Kampala, Uganda
Salary: 12,000,000 UGX
Job Summary:
The Business Operations & Marketing Officer supports our client’s sustainability strategy by driving enterprise development, strengthening the savings and credit program, leading merchandise and sales initiatives, organizing fundraising events, and managing digital marketing. The role ensures that business ventures, market linkages, and promotional campaigns (both traditional and digital) contribute to financial growth, sponsor/donor retention, and long-term organizational impact. The Business Operations & Marketing Officer also works closely with the Head of Finance and IT to align business ventures with financial systems and reporting standards.
Duties, Roles and Responsibilities
Enterprise Development & Operations. Plan, implement, and oversee enterprise activities (training hubs, guest house, farming, and other ventures).
KPIs
At least two new enterprise projects initiated annually
80% of ventures achieve financial targets
Quarterly business performance reports submitted
At least 4 major digital/marketing campaigns
Marketing, Branding & Digital Engagement. Lead marketing, branding, and digital engagement to grow visibility and attract sponsorships, donors, and partnerships. Manage social media platforms, website content, and digital campaigns in collaboration with Advocacy and Comms.
KPIs
At least 4 major digital/marketing campaigns annually
20% growth in social media engagement and followers each year
Website updated with fresh content at least quarterly
Digital campaigns directly contribute to a 10% increase in
Sponsorship/donor leads annually
Brand guidelines consistently applied across all digital platforms
Marketing and Branding. Lead marketing and branding to grow visibility and attract sponsorships, donors, and partnerships. Collaborate with Advocacy and Comms for consistent messaging.
KPIs
4 major marketing campaigns annually
20% increase in brand visibility metrics
Brand guidelines applied consistently across all outputs
Sponsorship and Donor Growth Support. Contribute to increasing child sponsorships and donor retention through marketing campaigns and targeted outreach.
KPIs
15% growth in new sponsorships annually
90% sponsor/donor retention rate supported
Savings and Credit Oversight. Strengthen and monitor the performance of Household, Entrepreneurs and Financial Empowerment Partners through training, financial literacy, loan portfolio management, daily loan monitoring, and risk mitigation strategies.
KPIs
10% annual growth in savings membership
15% annual growth in credit portfolio size
Daily loan monitoring and follow-up documented for 100% of active loans
Loan recovery rate maintained at 90%
100% of loan assessments conducted before disbursement
Quarterly risk assessments and mitigation reports produced
At least 2 annual case studies demonstrating the impact of savings & credit on households
Merchandise and Sales Development. Lead the design, promotion, and sales of our client’s branded merchandise and other products to generate income and visibility.
KPIs
At least two new merchandise/product lines launched annually
Annual merchandise sales revenue meets or exceeds targets
Merchandise sales integrated into 3 fundraising/visibility events per year
Fundraising and Events Management. Organize, market, and coordinate fundraising events in collaboration with Advocacy & Comms and ED, ensuring both financial success and community engagement.
KPIs
At least 3 fundraising events successfully organized annually
90% of event targets (financial or participation) achieved
Post-event reports produced within 2 weeks of each event
Partnerships and Market Linkages. Develop partnerships with the private sector, churches, and networks for sustainability and enterprise growth.
KPIs
3 new partnerships formed annually
15% revenue increase from partnerships
Reporting and Accountability. Produce timely business and marketing performance reports for HoF & IT, ED, and the board.
KPIs
100% of reports submitted on time
90% achievement against business/marketing targets
Support to HoF and IT. Work closely with the Head of Finance & IT to align business ventures, financial tracking, and IT-based solutions for enterprise growth.
KPIs
All enterprise financial reports are aligned with Finance
95% accuracy in business related financial data
At least two process/system improvements supported annually
Support to ED and Board. Provide strategic insights on sustainability, market positioning, and donor Visibility
KPIs
2 strategic briefs submitted annually
Positive feedback from ED/board on quality of analysis
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Bachelor’s degree in Business Administration, Marketing, Finance, or related field
Minimum of 1-2 years’ experience in business operations, enterprise development, marketing, or related fields, preferably in the NGO or social enterprise sector.
Demonstrated experience in savings and credit program management, financial literacy training, or microfinance is highly desirable.
Technical Skills:
Strong proficiency in financial management, budgeting, and reporting.
Practical knowledge of digital marketing, social media management, and branding strategies.
Competence in sales, fundraising event organization, and partnership development.
Familiarity with enterprise development models and community-based economic empowerment programs.
Proficiency in MS Office and basic accounting/finance systems.
Personal Attributes
Has a personal relationship with Jesus Christ and is a consistent witness; courteous and Christ-like attitude when dealing with people within and outside the organization. Faithfully upholds the organization in prayer.
Strong leadership, organizational, and multitasking skills.
Excellent written and verbal communication abilities.
Ability to work independently, make sound decisions, and meet deadlines.
High level of integrity, accountability, and attention to detail.
Creative, innovative, and passionate about our client’s mission and BHAG of empowering 1 million Ugandans by 2040.
A team player with strong interpersonal skills, able to collaborate across departments and with external stakeholders.
How to Apply
All candidates should apply online at the link below.
Deadline: 24th October 2025
