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Sales & Business Development

• Proactively promote and sell bancassurance products to existing and prospective bank customers.
• Achieve monthly, quarterly, and annual sales targets across assigned branches.
• Drive profitable business both New and Renewals
• Ensure timely collection of premiums from the banks.
• Conduct customer needs analysis and recommend appropriate insurance packages tailored to client profiles.
• Generate quality leads through branch walk-ins, customer referrals, and bank relationship managers.
• Build and manage a strong sales pipeline to ensure consistent business growth.
• Follow up on prospects and convert leads into policy sales.
• Participate in branch sales campaigns, activations, and marketing initiatives to drive insurance uptake.
• Organize customer engagement activities such as product presentations, financial advisory sessions, and insurance awareness events.
• Monitor market trends, competitor offerings, and customer needs to identify new sales opportunities.
• Support branch teams in identifying high-potential clients for insurance products.
• Ensure timely closure of sales and proper onboarding of new insurance clients.

Relationship Management

• Build and maintain strong working relationships with branch teams to drive continuous insurance referrals.
• Support Relationship Managers and branch leadership in identifying high‑potential insurance clients.
• Provide timely feedback to bank teams on pipeline status, and product uptake.
• Act as a key liaison between the branch network and the bancassurance function.

Customer Service Excellence

• Offer professional, clear, and accurate insurance advisory services to customers.
• Ensure customers fully understand policy benefits, exclusions, terms, and conditions before purchase.
• Guide customers through policy applications, documentation, and onboarding processes.
• Follow up on pending applications, queries, and post-sale service issues to ensure a seamless experience.

Training & Awareness

• Train and support branch staff on insurance products, sales techniques, and customer handling.
• Conduct regular product presentations, refresher sessions, and awareness campaigns at the branch.
• Update branch teams on new products, promotions, campaigns, and underwriting changes.
• Promote a strong insurance sales culture across the assigned branches.

Compliance & Documentation

• Ensure all insurance sales comply with regulatory requirements, internal policies, and ethical standards.
• Maintain accurate and up‑to‑date records of client interactions, proposals, and sales activities.
• Ensure proper completion, accuracy, and timely submission of policy forms and supporting documents.
• Adhere strictly to AML, KYC, and product suitability guidelines.

Reporting & Market Insights

• Prepare and submit daily, weekly, and monthly sales reports as required.
• Track leads, conversions, loss ratios, and pipeline performance to support sales forecasting.
• Provide actionable market feedback and competitor intelligence to management.
• Highlight emerging opportunities and risks to strengthen market positioning.