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About the Organisation
Career Directions Limited (CDL) is a professional HR and recruitment services provider that partners with businesses across multiple industries, including logistics, FMCG, and professional services. CDL connects qualified talent to organizations seeking to strengthen their workforce and enhance performance, while supporting sustainable business growth and development.
Business Development Lead job at Career Directions Limited (CDL) | Apply Now
Nairobi, Kenya
Are you looking for Administrative jobs in Kenya 2025 today? then you might be interested in Business Development Lead job at Career Directions Limited (CDL)
Full Time
Deadline:
31 Aug 2025
Job Title
Business Development Lead job at Career Directions Limited (CDL)
Career Directions Limited (CDL)
Job Description
Reporting to the General Manager, the Business Development Lead will oversee sales planning, client relationship management, pricing structures, and contract negotiations with key customers. The role involves identifying business opportunities, leading freight forwarding and order processing activities, and ensuring exceptional customer service delivery. The successful candidate will also generate sales reports, monitor performance against set targets, and provide market intelligence to management. This position requires a strong understanding of logistics and C&F operations, excellent client engagement skills, and the ability to contribute to long-term business growth.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
ONLY ONLINE APPLICATIONS:
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How to Apply
Develop and implement sales and marketing strategies in Kenya and Uganda.
Support sales and marketing activities in Uganda and other regions as needed.
Build and maintain strong relationships with customers to ensure satisfaction and long-term growth.
Implement sales plans aligned with business objectives and monitor performance.
Develop pricing structures and negotiate contracts and conditions with key customers.
Analyze market trends and recommend business strategies.
Conduct client visits and generate new business opportunities.
Lead freight forwarding and order processing activities based on service agreements.
Conduct customer satisfaction surveys and ensure continuous service improvement.
Participate in monthly account reviews.
Profile and analyze client accounts, generating periodic reports.
Prepare and submit monthly sales and operations reports to management.
Provide management with updates on customer needs and market intelligence.
Diploma or Bachelor’s degree in Commerce or a related field.
Minimum of 5 years’ experience in Clearing & Forwarding (C&F).
Candidates with logistics or FMCG sector experience are encouraged to apply.
Strong sales, negotiation, and business development skills.
Excellent customer service orientation and relationship management.
Strong analytical and reporting abilities.
Ability to lead cross-functional collaboration with operations, HR, finance, and IT teams.
Strong communication and interpersonal skills.

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