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Full-time
Business Development Lead Job at Africa Global Logistics (AGL) Uganda
Africa Global Logistics (AGL) Uganda
Job Description
The Business Development Lead (BDM) is responsible for driving commercial growth by identifying, developing, and securing new business opportunities across strategic industry verticals including FMCG, Retail, Healthcare, Energy, Industrial, Agri-commodities, and Mining. The role focuses on delivering sustainable revenue, margin improvement, and market share expansion for Africa Global Logistics (AGL) Uganda through proactive business acquisition, customer relationship management, and cross-functional collaboration.
Duties, Roles and Responsibilities
- Develop and execute a robust pipeline for new business across assigned verticals and trade lanes (import/export, sea, air, logistics, contract logistics, ICD , and project cargo).
- Identify, qualify, and convert leads into profitable accounts through structured prospecting, solution design, and negotiation.
- Achieve defined volume (TEU), revenue, and margin targets while maintaining high conversion ratios.
- Drive end-to-end commercial proposals including pricing, quotations, and RFQ responses ensuring competitiveness and alignment with corporate guidelines.
- Map key customers, decision-makers, and influencers to strengthen relationships and ensure AGL becomes the partner of choice.
- Maintain and expand relationships with existing clients by ensuring service excellence, identifying upselling/cross-selling opportunities, and supporting key account strategies.
- Work with the Business Development Manager and other business Heads to develop and execute customer specific account plans.
- Ensure quality data input into the CRM tool and follow up to completion.
- Gather and analyse market insights, competitor intelligence, and customer trends to support data-driven decisions and pricing strategies.
- Support the rollout of vertical and corridor strategies by contributing to sector development plans (e.g., FMCG, Retail, Healthcare, Agri business, Oil and Gas).
- Collaborate with the Nairobi and Mombasa commercial team to position AGL as a one-stop solution for port-centric logistics and regional trade growth.
- Work closely with Operations, Customer Service, and Finance teams to ensure seamless client onboarding, service delivery, and profitability.
- Participate in internal planning meetings to align customer requirements with operational capabilities and trade-lane capacities.
- Support the implementation of CRM systems by tagging prospects, logging interactions, and updating pipeline stages regularly.
- Prepare weekly and monthly reports on pipeline performance, conversion rates, and customer activity.
- Ensure accurate CRM data entry and reporting to support visibility and management decision-making.
- Track key metrics including TEU volumes, gross margin, and account retention.
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
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