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About the Organisation
Business Analyst job at Statewide Insurance Company Ltd (SWICO) | Apply Now
SWICO is a leading company committed to advancing technological solutions that cater to the evolving needs of its customers. With a strong reputation for innovation and reliability, SWICO has gained recognition for its exceptional services in providing sustainable and efficient solutions across various industries. The company values its employees and fosters a work culture that emphasizes collaboration, creativity, and professional growth, offering a range of job opportunities and flexible work arrangements to ensure work-life balance.
Since its inception, SWICO has evolved into a dynamic player in the market, continuously adapting to the changing landscape of the industry. The company's business model is centered around technological advancements, with a focus on delivering cutting-edge solutions that meet global standards. SWICO operates on a global scale, with an expanding reach, providing value to clients across continents. The company prides itself on its core values of integrity, customer-centricity, and sustainability, which guide its operations and interactions. SWICO is deeply committed to corporate social responsibility, contributing to various initiatives aimed at improving communities and promoting environmental sustainability. To learn more, visit the company's website at www.swico.com.
Are you looking for Information Technology jobs in Uganda 2025 today? then you might be interested in Business Analyst job at Statewide Insurance Company Ltd (SWICO)
Full Time
Deadline:
31 Oct 2025
Job Title
Business Analyst job at Statewide Insurance Company Ltd (SWICO)
Statewide Insurance Company Ltd (SWICO)
Job Description
Job Opportunity: Business Analyst
Company: Statewide Insurance Company Ltd (SWICO)
Location: Kampala, Uganda
Department: Information Technology
Reports to: Head of ICT
About the Role
SWICO is seeking a highly motivated and skilled Business Analyst to join our Information Technology team. This role is key in aligning business goals with technological solutions by analyzing business processes and ensuring IT systems support the company’s strategic objectives in a secure, scalable, and efficient manner.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
Qualified candidates are encouraged to submit their CV to: recruitment@swico.co.ug
Application Deadline: 31st October 2025
Only shortlisted candidates will be contacted.
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How to Apply
Analyze and document business processes, workflows, and requirements across core insurance operations including underwriting, claims, and policy administration
Collect, validate, and manage business and functional requirements from various stakeholders
Translate business needs into clear and actionable technical specifications for development and testing teams
Collaborate with cross-functional departments including IT, finance, compliance, operations, and actuarial teams to align on project goals and implementation
Support system implementations, data migrations, integrations, and digital transformation initiatives
Develop Business Requirements Documents (BRDs), functional specifications, use cases, and process flow diagrams
Facilitate User Acceptance Testing (UAT), training sessions, and provide post-implementation user support
Ensure compliance with regulatory and industry standards such as IFRS 17 and insurance regulatory authority guidelines
Monitor and report on project progress, identify issues, and support resolution processes
Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field
3–5 years of experience in a Business Analyst, Systems Analyst, or similar role
Hands-on experience with system implementations, data integrations, and user support
Proficiency in working with databases (e.g., SQL, Oracle, MySQL) and a solid understanding of SDLC methodologies
Experience with ERP, CRM, or other enterprise business applications is an added advantage
Relevant professional certifications (e.g., CBAP, ITIL, Microsoft, Oracle) are a strong asset
Preferred Skills
Strong analytical and critical thinking abilities
Excellent verbal and written communication skills
Ability to interpret and translate business requirements into technical deliverables
Familiarity with process modelling and system design tools
High attention to detail and understanding of IT security standards
Collaborative mindset with strong organizational and time management skills
Key Performance Indicators (KPIs)
Timely and successful delivery of IT solutions
High stakeholder and user satisfaction
Reduced system downtime and improved performance
Adherence to IT security and regulatory compliance
Quality and clarity of documentation and user training

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