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Underwriting Support & Risk Assessment

• Assist in underwriting general insurance risks in line with approved guidelines and authority limits
• Support assessment of risks across classes such as Motor, Fire, Marine, Medical, Engineering, and Liability
• Collect, review, and verify proposal forms, risk details, and supporting documentation

Policy Processing & Documentation

• Prepare quotations, policy schedules, endorsements, and renewals
• Ensure accurate data entry into underwriting systems
• Maintain proper filing of underwriting documents and records

Pricing & Data Accuracy

• Apply approved rates, terms, deductibles, and discounts as guided
• Ensure accuracy of premiums, sums insured, and policy conditions
• Flag pricing or risk anomalies for review by senior underwriters

Compliance & Controls

• Ensure adherence to underwriting guidelines, internal controls, and regulatory requirements
• Support AML, KYC, and customer due diligence processes
• Assist during internal and external audits by providing required documentation

Reinsurance & Risk Referrals

• Prepare underwriting referrals for risks exceeding delegated authority
• Support facultative reinsurance placements by compiling required risk information

Stakeholder Support

• Liaise with Sales, Brokers, and Customer Service teams on underwriting requirements
• Support Claims with underwriting documentation and policy clarifications

Reporting & Monitoring

• Assist in monitoring portfolio performance, loss trends, and exposure reports
• Prepare basic underwriting and management reports as required
• Track renewal timelines, retention rates, and lapse ratios
• Prepare renewal reports and dashboards for management review
• Flag trends affecting portfolio profitability or risk quality

Retention & Service Excellence

• Support retention of profitable accounts through timely renewals and accurate documentation
• Liaise with Sales and Brokers to address renewal queries and negotiations
• Ensure minimal lapses due to delays or errors

Renewal Processing & Portfolio Management

• Manage assigned renewal portfolios across general insurance classes (Motor, Fire, Medical, Marine, Engineering, Liability, etc.)
• Review expiring policies and prepare renewal quotations within agreed timelines
• Ensure accurate policy data, sums insured, and coverage terms are updated