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Kampala, Uganda
KCB Bank Uganda is a leading financial institution dedicated to providing innovative banking solutions that empower individuals, businesses, and communities to achieve their financial goals. Known for its strong reputation and a legacy of excellence in customer service, KCB Bank Uganda is recognized for its commitment to driving economic growth and financial inclusion across Uganda.
The bank fosters a collaborative and dynamic work culture that encourages employee development, inclusivity, and professional growth, offering competitive benefits and opportunities to work in various roles, from banking operations to digital innovation. With a strong presence in Uganda since 1997, the bank has evolved into a key player in the Ugandan banking sector, constantly adapting to meet the needs of an increasingly digital economy.
KCB Bank Uganda’s business model focuses on providing accessible and personalized financial services, from retail banking to corporate solutions, while leveraging technology to enhance service delivery and customer experience. The bank operates across a wide network of branches and digital platforms, ensuring easy access to banking services for both urban and rural customers.
Guided by core values of integrity, customer-centricity, teamwork, and excellence, KCB Bank Uganda is dedicated to corporate social responsibility, supporting various initiatives focused on education, health, financial literacy, and community empowerment. For more information, visit their official website at www.kcbgroup.com.
Full-time
Deadline:
15 Jan 2024
Assistant Relationship Managers - SME job at KCB Bank
KCB Bank Uganda
Job Description
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
We are looking for Assistant Relationship Managers - SME to sell SME products and provide business banking solutions to customers in Mbarara, Lira, Fort Portal and Gulu.
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
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Conducting market research and analysis to identify potential SME customers and opportunities for business development.
Preparing credit proposals and financial statements for SME loan applications and ensuring compliance with the bank's policies and procedures.
Providing excellent customer service and maintaining regular contact with existing and prospective SME clients.
Monitoring the performance and risk profile of the SME portfolio and taking appropriate actions to mitigate any issues or challenges.
Collaborating with other departments and stakeholders within the bank to ensure smooth delivery of products and services to SME customers.


SERVICES
COMMERCIAL

SERVICES
INDUSTRIAL

SERVICES
RESIDENTIAL
Requirements:
Bachelor's degree in a relevant business discipline.
Any professional qualification in general banking is an added advantage.
A master's degree is an added advantage.
Minimum of 2 years' experience in sales and services. Ability to identify, analyze and structure both SME lending requirements.
Extensive knowledge of banking products and services.
Demonstration of knowledge in Digital Financial services and their relevance to customers.
Strong communication, negotiation, and interpersonal skills with ability to win business.
Passion for performance.
Open to new ideas in a rapidly changing business environment and innovative.
APPLICATION FOR THIS POSITION MUST BE DONE ONLINE:
Are you interested? Click the "APPLY" button below to submit your application.
Only shortlisted candidates will be contacted.


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