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Job Summary

Job Title:
Assistant Collections Team Leader – Digital Collections
Employer:
Numida
Location:
Country:
Uganda
Contract Type:
Full Time
Job Category:
Finance Jobs
Number of Positions:
1
Deadline:
Saturday, 18 October 2025

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I&M Bank Uganda

Fraud Analyst job at I&M Bank Uganda

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About the Organisation

Assistant Collections Team Leader – Digital Collections job at Numida | Apply Now

Kampala, Uganda

Numida is a pioneering Ugandan fintech company with a mission to empower small and medium-sized enterprises (SMEs) in Africa by providing accessible and unsecured working capital through digital technology. Founded in 2017, Numida has rapidly evolved into one of the leading providers of digital loans to underserved entrepreneurs, gaining recognition for its innovative approach to financial inclusion and data-driven credit assessment. The company fosters a dynamic and impact-oriented work culture that values transparency, creativity, and continuous learning, offering employees meaningful career growth, competitive benefits, and flexible work arrangements.

Numida’s business model leverages mobile technology and proprietary algorithms to disburse fast, affordable loans via a user-friendly app, enabling over 40,000 businesses across Uganda to thrive. With an expanding reach across East Africa, Numida is guided by core values of empowerment, integrity, innovation, and client-centeredness. The company also upholds strong corporate social responsibility by supporting local communities through financial literacy programs and inclusive economic development initiatives. For more information, visit their website at www.numida.com.

Are you looking for finance jobs in Uganda 2025 today? then you might be interested in Assistant Collections Team Leader – Digital Collections job at Numida

Full Time

Deadline: 

18 Oct 2025

Job Title

Assistant Collections Team Leader – Digital Collections job at Numida

Numida

Job Description

Job Title: Assistant Collections Team Leader – Digital Collections
Location: Kampala, Uganda
Organization: Numida


About the Role

Numida is seeking a passionate and results-driven Assistant Collections Team Leader – Digital Collections to join our dynamic team in Kampala. In this key leadership position, you will co-lead a team of Digital Collections Officers, drive performance metrics, and play a pivotal role in advancing our mission to empower small business owners across Africa.


Position Details

  • Start Date: November 1, 2025

  • Application Deadline: October 9, 2025

  • Location: Kampala, Uganda

Duties, Roles and Responsibilities

Qualifications, Education and Competencies

See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.

Join us in transforming financial services for Africa’s small business owners!

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How to Apply

  • Lead, coach, and inspire a team of Digital Collections Officers to achieve and exceed recovery targets.

  • Monitor performance against KPIs and implement strategies to enhance collections effectiveness.

  • Collaborate with internal teams to optimize tools, systems, and collection processes.

  • Ensure a high-quality customer experience while supporting small business clients through repayment.

  • Identify areas for improvement and contribute to continuous process refinement.

Assistant Collections Team Leader – Digital Collections job at Numida

SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

  • 5+ years of experience in credit collections, with at least 2–3 years in a leadership or supervisory role.

  • Proven ability to lead, motivate, and develop high-performing teams.

  • Strong organizational, analytical, and problem-solving skills.

  • Comfortable using technology and data-driven tools in a fast-paced, evolving environment.

  • Passionate about financial inclusion, small business growth, and community development.



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