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About the Organisation
Assistant Collections Team Leader – Digital Collections job at Numida | Apply Now
Kampala, Uganda
Numida is a pioneering Ugandan fintech company with a mission to empower small and medium-sized enterprises (SMEs) in Africa by providing accessible and unsecured working capital through digital technology. Founded in 2017, Numida has rapidly evolved into one of the leading providers of digital loans to underserved entrepreneurs, gaining recognition for its innovative approach to financial inclusion and data-driven credit assessment. The company fosters a dynamic and impact-oriented work culture that values transparency, creativity, and continuous learning, offering employees meaningful career growth, competitive benefits, and flexible work arrangements.
Numida’s business model leverages mobile technology and proprietary algorithms to disburse fast, affordable loans via a user-friendly app, enabling over 40,000 businesses across Uganda to thrive. With an expanding reach across East Africa, Numida is guided by core values of empowerment, integrity, innovation, and client-centeredness. The company also upholds strong corporate social responsibility by supporting local communities through financial literacy programs and inclusive economic development initiatives. For more information, visit their website at www.numida.com.
Are you looking for finance jobs in Uganda 2025 today? then you might be interested in Assistant Collections Team Leader – Digital Collections job at Numida
Full Time
Deadline:
18 Oct 2025
Job Title
Assistant Collections Team Leader – Digital Collections job at Numida
Numida
Job Description
Job Title: Assistant Collections Team Leader – Digital Collections
Location: Kampala, Uganda
Organization: Numida
About the Role
Numida is seeking a passionate and results-driven Assistant Collections Team Leader – Digital Collections to join our dynamic team in Kampala. In this key leadership position, you will co-lead a team of Digital Collections Officers, drive performance metrics, and play a pivotal role in advancing our mission to empower small business owners across Africa.
Position Details
Start Date: November 1, 2025
Application Deadline: October 9, 2025
Location: Kampala, Uganda
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
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How to Apply
Lead, coach, and inspire a team of Digital Collections Officers to achieve and exceed recovery targets.
Monitor performance against KPIs and implement strategies to enhance collections effectiveness.
Collaborate with internal teams to optimize tools, systems, and collection processes.
Ensure a high-quality customer experience while supporting small business clients through repayment.
Identify areas for improvement and contribute to continuous process refinement.
5+ years of experience in credit collections, with at least 2–3 years in a leadership or supervisory role.
Proven ability to lead, motivate, and develop high-performing teams.
Strong organizational, analytical, and problem-solving skills.
Comfortable using technology and data-driven tools in a fast-paced, evolving environment.
Passionate about financial inclusion, small business growth, and community development.

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