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Account Manager job at Glovo Uganda | Apply Now
Kampala, Uganda
Full Time
Are you looking for Management jobs in Uganda 2025 today? then you might be interested in Account Manager job at Glovo Uganda
About the Organisation
Glovo Uganda, established in October 2020, is a subsidiary of the Barcelona-based startup Glovo, aiming to make everyday life easier by providing on-demand delivery services for food, groceries, and various products within cities. The company has rapidly gained recognition in Uganda for its reliable and efficient service, partnering with renowned brands such as Carrefour and KFC to enhance its market presence.
Glovo fosters a dynamic and inclusive work culture, emphasizing core values like quick delivery of value ("Gas"), maintaining a positive attitude ("Good vibes"), humility ("Stay humble"), care, ownership ("Glownership"), and striving for excellence ("High bar"). The company offers various job opportunities, including roles for couriers and corporate positions, providing flexible work arrangements and competitive benefits. Since its inception, Glovo Uganda has expanded its operations beyond Kampala to include areas like Wakiso and Mukono, continually growing its user base and delivery network.
Embracing innovation, Glovo utilizes a technology-driven business model that connects users, couriers, and businesses through a seamless platform, ensuring efficient and timely deliveries. The company actively engages in corporate social responsibility initiatives, such as delivering over 500,000 social meals to enhance food accessibility in Uganda. For more information, visit their official website at glovoapp.com/ug/en/.
Job Title
Account Manager job at Glovo Uganda
Glovo Uganda
Job Description
Job Title: Account Manager
Organisation: Glovo
Duty Station: Kampala, Uganda
As an Account Manager of long tail, you will play a key role in the Glovo Account management team. You will be directly responsible for impacting all the long tail partners to make them grow, sell assets and improve user UX.
Duties, Roles and Responsibilities
Maintain a good relationship between Glovo and our partners through scalable tools/ initiatives and having good partner support.
Optimize Glovo visibility in our partners through marketing actions and our marketing kits.
Understand motives of inactive partners and churn and make plans to improve MoM.
Define scalable processes, making sure long tail partners are self-sufficient in using our tools.
Draw and execute plans to make the portfolio grow through promos, marketing activations and selling positioning assets
Identify new assets to sell to the long tail partners and implement the whole process.
Review and propose partner communications, ensuring partner engagement and long-term relationships.
Raise product requests to improve partners UX and scalability. Identify tech features improvements and give proactive feedback to HQ.
Work on improving Kpis for the long tail partners through comms, tech releases, new features implementation, and different analysis and tests
Improve operational efficiency of our partners by making sure we always deliver the best service to our customers.
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SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Customer Service or Business Consultancy
Preferably experience in FMCG, food-hospitality or on-demand delivery industry
Effective English written and communication skills
High level of excel skills required
Mass communication tools skills will be valued
Determined to get things done: no job is too big or too small
Organized and detail-oriented
Problem solver, data-driven with an analytical approach
Great interpersonal and communication skills
Comfortable working in a high growth and high-performance start-up with a fast pace
How to Apply
All candidates should apply online at the APPLY Button below.
