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About the Organisation
SimplePay Capital is a financial services company in Kenya and Uganda that provides microfinance, asset finance, and logbook loans to small businesses and individuals, with a focus on financial inclusion in rural areas. The company also runs a foundation that supports health education and provides sanitary supplies to girls in underserved communities.
100 Credit Officer Intern jobs at SimplePay Capital | Apply Now
Uganda
Are you looking for Graduate Trainee jobs in Uganda 2025 today? then you might be interested in 100 Credit Officer Intern jobs at SimplePay Capital
Full Time
Job Title
100 Credit Officer Intern jobs at SimplePay Capital
SimplePay Capital
Job Description
Job Title: Credit Officer Intern (100 No Experience Job Jobs)
Organisation: SimplePay Capital
Duty Station: Rest of Uganda, Uganda
Locations: Mukono, Lyantonde , Ntungamo , Kasese, Fort Portal, Mityana, Ishaka, Kabale, Nabingo, Jinja, Busia, Masaka, Kyotera, Mbarara, Kireka, Kajjansi, Mubende, Far West, and Far East.
Job Summary: SimplePay Capital is seeking motivated and goal-oriented individuals to join our team as Interns in the following roles: Collections Officers and Loans Officers. In these positions, you will play a key role in managing and expanding the loan portfolio, delivering excellent customer service, and ensuring customer retention in line with company standards.
How to Apply
Duties, Roles and Responsibilities
Applications are managed via the AfriCareers Jobs Portal:
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Click the Apply button below
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New users: Select Create Profile and complete the Profile Creation Wizard
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Existing users: Log in and update your profile if needed
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Go to the "Jobs" tab
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Read the detailed job description
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Submit your application via the jobs portal
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Track progress under "My Applications" tab
Important Note: Employers now hire directly on the AfriCareers New Jobs Portal — keep your profile updated so employers can easily view your CV and hire you instantly.
If you are a driven individual with a passion for finance and customer service, we encourage you to apply and become part of our dynamic team at SimplePay Capital!
Collections Officer Responsibilities
Loan Repayment Monitoring: Track loan repayment schedules to ensure payments are made on time and in full.
Repayment Follow-Up: Proactively contact clients regarding upcoming or missed payments and negotiate repayment plans to avoid defaults.
Customer Relations: Maintain positive relationships with clients during the collections process, ensuring resolutions are amicable and non-intrusive.
Debt Recovery: Manage the recovery of overdue loans, identify accounts at risk of default, and take appropriate actions to mitigate financial loss.
Collection Reporting: Maintain accurate records of collection efforts, including calls made, payment plans, and successful recoveries, and provide regular progress reports to management.
KYC & Due Diligence: Ensure clients undergoing collections are thoroughly vetted and their information is up-to-date.
Fraud Detection & Prevention: Identify potential fraud risks or suspicious loan applications that may affect repayment of loan management.
Additional Duties: Assist with other tasks related to loan collections, risk management, and customer service as required by management.
Loans Officer Responsibilities
Customer Acquisition & Retention: Attract new customers and cultivate strong relationships with existing clients to meet acquisition and retention targets.
Loan Application & Processing: Review, assess, and process loan applications to ensure all documentation is provided and meets company standards.
Loan Management: Disburse loans and monitor their progress, ensuring compliance with company policies. Maintain accurate records of all loan transactions.
Customer Support & Education: Provide clear, thorough information about loan options, repayment schedules, and terms to ensure customers fully understand their obligations.
KYC & Due Diligence: Conduct comprehensive Know-Your-Customer (KYC) checks to verify loan eligibility and ensure compliance with company guidelines and regulatory requirements.
Customer Relationship Management: Develop and maintain strong client relationships, ensuring a high level of satisfaction throughout the loan process.
Reporting & Record Keeping: Accurately document customer interactions, loan applications, and approvals, and generate regular operational reports.
Loan Disbursements: Ensure timely and accurate disbursement of loans, keeping clients informed about the status of their applications and loan accounts.
Additional Responsibilities: Perform other tasks as assigned by management related to loan issuance, monitoring, and customer care.
Overall Shared Responsibilities
Teamwork & Collaboration: Work closely with the Branch Manager and team members to ensure smooth loan management and collection processes.
Market Intelligence: Provide valuable insights into customer behavior, market trends, and potential risks to inform business strategy and decision-making.
Compliance: Adhere to all company policies, regulatory requirements, and ethical standards in loan processing and collections.
Performance Metrics: Meet and exceed targets for loan disbursement, collections, and customer satisfaction.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
MUST HAVE A CERTIFICATE.
Strong computer literacy and fluency in English AND LUGANDA.
MUST BE Flexible to relocate as required.
Strong attention to detail and a target-driven approach.
Self-motivated, proactive, and able to work effectively both independently and in a team environment.
