Share this Job
Manager, Client Relations job at Posta Uganda | Apply Now
Are you looking for Management jobs in Uganda 2025 today? then you might be interested in Manager, Client Relations job at Posta Uganda
Kampala, Uganda
Full Time
About the Organisation
Posta Uganda is the national postal service provider, committed to delivering reliable, efficient, and affordable mail and logistics services to individuals, businesses, and government entities across Uganda. With a rich history dating back to its establishment in 1907, Posta Uganda has built a solid reputation for its wide-reaching postal network and has evolved to offer a broad range of services, including financial and courier solutions, e-commerce delivery, and digital services. The company fosters a work culture that emphasizes integrity, professionalism, and customer-centricity, providing its employees with opportunities for growth, development, and a stable work environment.
Over the years, Posta Uganda has adapted its business model to embrace technological advancements, offering innovative solutions like digital postal services and electronic payment systems. With an extensive network of outlets and a growing customer base, the company serves millions of Ugandans, both within the country and internationally. Guided by core values such as reliability, trust, and community, Posta Uganda is dedicated to corporate social responsibility initiatives that focus on environmental sustainability, digital literacy, and community development. For more information, visit www.posta.co.ug.
Uganda Post Limited (Posta Uganda) is a leading provider of postal and related services in Uganda. As an Equal Opportunity employer, Posta Uganda is committed to offering excellent customer service and upholding professionalism in all its operations. The company is dedicated to achieving financial sustainability while maintaining a positive corporate image.
Job Title
Manager, Client Relations job at Posta Uganda
Posta Uganda
Job Description
The Manager, Client Relations is responsible for implementing marketing strategies, managing public relations activities, and maintaining active engagement on social media platforms. The role involves working with the marketing agency to boost product awareness, managing client relations to ensure excellent customer service, and handling media interactions to safeguard and enhance the company’s public image.
Duties, Roles and Responsibilities
Support all company products to achieve their market share, revenue, and awareness targets.
Oversee and manage the activities of the marketing agency.
Ensure that both internal and external clients receive adequate attention at all times.
Maintain a positive corporate image for Posta Uganda.
Manage all matters related to the media.
Engage actively on social platforms including Twitter, WhatsApp, and email to enhance the company’s digital presence.
Increased brand recognition and awareness among the target audience.
Growth in social media followers and engagement rate.
Increased revenue attributed to marketing campaigns.
Positive media mentions and increased press releases and interviews.
Reduction of negative publicity incidents.
Timely and effective crisis management with minimal negative impact on the brand.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
An Honors Bachelor’s Degree in Marketing, Public Relations, Communications, Journalism, or Media Relations from a recognized university.
Membership in a reputable professional body such as the Chartered Institute of Marketing (CIM), Accredited Public Relations (APR), or Chartered Institute of Public Relations (CIPR) is an added advantage.
A minimum of six (6) years of relevant experience, with at least four (4) years at the Officer or Supervisory Level in a reputable organization.
Excellent communication and interpersonal skills.
Strategic thinking and planning capabilities.
Media and public relations expertise.
Proficiency in digital marketing and social media management.
Analytical and data-driven decision-making skills.
Creative thinking with a strong brand orientation.
Leadership and team collaboration abilities.
How to Apply
Qualified candidates are invited to submit their application letters, certified copies of academic transcripts and certificates, and a detailed CV to:
The Head, Department of Human Resource and Administration
Posta Uganda
P.O Box 7106
Kampala
Applications should reach the above address no later than the closing date. Late applications will not be considered. Only shortlisted candidates will be contacted.
Important Notes:
Posta Uganda is an Equal Opportunity employer. Women are encouraged to apply.
Any form of canvassing or lobbying will lead to automatic disqualification.
Candidates are required to present the following:Endorsement Letter stamped by their Local Council 1 Chairperson
Three Reference Letters
Posta Uganda will conduct independent reference checks before appointment.
Related Jobs
.png)
.png)
