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Hotel Front Office Supervisor job at Sokoni Africa Limited | Apply Now
Are you looking for Administrative jobs in Uganda 2024 today? then you might be interested in Hotel Front Office Supervisor job at Sokoni Africa Limited
Kampala, Uganda
Full Time
About the Organisation
Offices of Real Estate Agents and Brokers , Animal Slaughtering and Processing , Other Miscellaneous Retailers , Nonresidential Building Construction , Real estate agents and manager
Sokoni Africa Limited is a diversified enterprise with interests in the hospitality industry as well as real estate market. The company owns and operates Quality Hill mall along Ggaba Road close to the American Embassy in Kampala Uganda. It also operates a boutique hotel, Le Petit Village, a French pastry shop, La Patisserie, and a European cuisine restaurant, Le Chateau Brasserie Belge.
Job Title
Hotel Front Office Supervisor job at Sokoni Africa Limited
Sokoni Africa Limited
Job Description
Sokoni Africa Limited is seeking an experienced and proactive Hotel Front Office Supervisor to join our team. As the Front Office Supervisor, you will be responsible for managing the front desk operations, supervising staff, and ensuring that guests receive exceptional service during their stay. Your leadership will be crucial in maintaining a welcoming and efficient front office environment.
Duties, Roles and Responsibilities
Key Duties and Responsibilities:
Supervise and mentor front desk staff, providing guidance and support to ensure high service standards
Oversee daily front office operations, including check-ins, check-outs, and reservations
Handle guest inquiries and resolve complaints promptly and professionally
Ensure the accuracy of room assignments and oversee billing processes
Conduct regular training sessions for staff to enhance service delivery
Monitor performance metrics and implement strategies for improvement
Collaborate with other departments to ensure seamless guest experiences
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Qualifications, Skills and Experience:
Bachelor’s degree in Hospitality Management or related field
Proven experience as a Front Office Supervisor or in a similar role within the hotel industry
Strong leadership and team management skills
Excellent communication and interpersonal skills
Proficient in hotel management software and Microsoft Office Suite
Strong problem-solving abilities and ability to handle stressful situations
Flexibility to work various shifts, including evenings and weekends
How to Apply
All candidates should apply online at the link below.
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