PROFESSIONAL SUMMARY

Highly Accomplished and results-driven Store Manager with extensive experience in inventory control and people Management across various industries, including construction, FMCGs, and food processing. My commitment to operational efficiency and optimizing inventory management drives exceptional results. I excel in creating collaborative team environments and employ a strategic approach to enhance store

performance. My proven track record of achieving operational excellence makes me a valuable asset to any organization.

EXPERIENCE

STORES & EQUIPMENT OFFICER , 03/2024 - Current

EAST AFRICAN PILING COMPANY LTD

• Inventory Control: Track stock levels and ensure timely replenishment to meet project demands efficiently.

• Receiving Inventory: Physically inspect and count incoming goods against LPO and delivery notes, and raise Goods Received Notes for reconciliation.

• Managing Records: Maintain accurate electronic and manual records of materials,fuel, spare parts, equipment, and assets.

• Equipment and Assets Management: Overseeing the acquisition, maintenance, and disposal of organizational assets and equipment.

• Documentation: Issue delivery notes, store issuance notes, and goods received notes.

• Material Requests: Receive and execute material requests from site project managers and other departments.

• Material Issuance: Issue materials under proper authorization to ensure efficient usage.

• Housekeeping: Ensure the yard and stores are clean, organized, and well-maintained.

• Stock Checks: Conduct weekly stock checks and produce reports for the Finance and Administration Manager.

• Waste Minimization: Define material requirements to minimize wastage.

• Procurement Process: Introduced and utilized purchase requisitions to initiate procurement.

• Supplier Coordination: Collaborate closely with the Procurement Officer to obtain Requests for Quotations from suppliers.

• Supplier Data Management: Introduced the use of Supplier Data forms to keep the supplier list current.

STORE MANAGER, 09/2022 - 02/2024

EVEREST GROUP UGANDA

• I achieved the following:

• Maintained optimal product levels and inventory controls for merchandise.

• Reconciled daily sales transactions, ensuring balanced and accurate day-to-day revenue logging.

• Maximized sales and minimized shrinkage through exceptional customer service and adherence to standard practices.

• Managed inventory control, cash control, and store opening and closing procedures.

• Successfully led store employees in a fast-paced environment through proactive communication and positive feedback.

• Attended to customers at the front counter, addressing questions regarding products.

• Assisted with hiring, training, and mentoring new staff members.

• Monitored daily cash discrepancies, inventory shrinkage, and drive-off incidents.

• Observed each employee's strengths and initiated a mentoring program to improve areas of weakness.

• Efficiently managed purchasing, sales, marketing, and customer account operations.

• Tracked employee attendance and punctuality, addressing repeat issues promptly to prevent long-term habits.

STORE MANAGER, 01/2020 - 08/2022

SUNBRIGHT INVESTMENTS LTD

• Planned and Directed Operations: Successfully oversaw the store's daily operations, ensuring smooth and efficient processes.

• Enhanced Sales and Customer Base: Created and implemented effective store policies and marketing programs to boost sales and expand the existing customer base.

• Improved Customer Service: Developed and executed strategies to elevate customer service, which significantly drove store sales.

• Maintained High Standards: Ensured high store standards and conditions, fostering a positive and productive work environment.

• Minimized Stock-Outs: Reduced stock-outs by revising stock levels and enhancing demand forecasting.

• Reduced Obsolete Stock: Registered fewer obsolete stock and damages by practicing FIFO and

• implementing proper stock handling practices.

• Increased Counter Sales: Achieved higher counter sales through excellent customer service.

• Improved Accountability: Enhanced accountability with regular stock taking, ensuring

• accurate inventory records.

ASSISTANT STORE MANAGER, 02/2018 - 01/2020

JUBILEE VENTURES -PEPSI COLA DISTRIBUTOR

• Enhanced Customer Relations: Fostered positive customer relationships by promptly addressing service inquiries and concerns, contributing to improved customer satisfaction ratings.

• Team Development: Collaborated with the Store Manager to interview, hire, induct, and train store assistants, ensuring a skilled and knowledgeable team.

• Customer Satisfaction: Addressed and resolved customer issues effectively, working with management to achieve higher customer satisfaction scores.

• Inventory Management: Monitored inventory levels to ensure accuracy, maintaining counts within acceptable tolerance limits under the guidance of the Store Manager.

• Stock Handling: Managed stock receipts and issuances with proper authorization, ensuring compliance with company procedures and supervision.

  
  

ACCOUNTS ASSISTANT, 11/2016 - 01/2018

PSALMS FOOD INDUSTRIES LTD

• Processed Payments and Documentation: Efficiently managed payments, invoices,journal vouchers, employee reimbursements, and statements, ensuring accuracy and timely processing.

• Client Communication and Dispute Resolution: Addressed and resolved client disputes related to outstanding invoices and payments, fostering positive relationships and ensuring accurate financial records.

• File Management: Maintained organized and up-to-date accounts payable records, ensuring a streamlined and efficient filing system.

• Budget Preparation and Forecasting: Assisted in budget preparation and financial forecasting to control expenditure and enhance profitability.

• Documentation and Filing: Ensured accurate and comprehensive documentation, facilitating smooth accounting and filing processes.

• Office Supply Coordination: Managed office supply ordering, ensuring that materials were available for uninterrupted operations.

• Cash Drawer Reconciliation: Reconciled the cash drawer daily, identified and corrected errors, and resolved discrepancies to maintain financial accuracy

AREAS OF EXPERTISE & SKILLS

• Stock & Inventory Management

• Logistics Planning & Management

• Fleet Management

• Procurement

• Customer Service

• Retail Sales

• Team Leadership

• Excellent Interpersonal Communication

• Reporting Tools: Word, Excel, Tally ERP

• Cash Management

• Internal Control

• Bookkeeping

• Payroll

• Budgeting & Financial Planning

EDUCATION

• BUGANDA ROYAL INSTITUTE, 2014/2016, CLASS II CREDIT DIPLOMA CGPA 4.38 DIPLOMA IN PURCHASING & SUPPLIES Mgt

• LIGHT COLLEGE KATIKAMU, 2011/2012, Uganda Advanced Certificate of Education

• ST FRANCIS SS BUSUNJU, 2007/2010, Uganda Certificate of Education

• GAYAZA LIGHT SDA PRIMARY SCHOOL, 2000/2006 Primary Leaving Certificate