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Job Summary
Job Title:
Utility Director
Employer:
Water Mission
Location:
Country:
Contract Type:
Full-time
Job Category:
Administrative jobs
Number of Positions:
1
Deadline:
Thursday, 18 April 2024
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Utility Director job at Water Mission | Apply Now
Kampala, Uganda
Water Mission is a nonprofit Christian engineering organization dedicated to designing, building, and implementing safe water, sanitation, and hygiene solutions for people in developing countries and disaster areas, driven by its mission to honor God by developing, restoring, and preserving safe water access for all. Founded in 2001, Water Mission has earned global recognition for combining faith-based compassion with innovative engineering to address the world’s water crisis, impacting over 8 million people in more than 60 countries.
The organization fosters a mission-driven work culture that emphasizes servant leadership, technical excellence, and teamwork, offering fulfilling career opportunities with flexible arrangements for professionals passionate about humanitarian impact. Water Mission continues to evolve through its evidence-based and scalable business model, integrating solar-powered technologies and data monitoring systems to ensure sustainability and community empowerment.
With a growing team of engineers, health professionals, and community workers across regional offices in Africa, Latin America, and Asia, Water Mission holds fast to its core values of love, excellence, integrity, and stewardship. The organization also champions corporate social responsibility through disaster response, education programs, and partnerships with local and global stakeholders. For more information, visit www.watermission.org.
Are you looking for Administrative jobs in Uganda 2024? If yes, then you might be interested in Utility Director job at Water Mission
Full-time
Deadline:
18 Apr 2024
Utility Director job at Water Mission
Water Mission
Job Description
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
The position requires an entrepreneurial, self-starter, and strong leader who can co-develop the utility structure, including departments and management teams. The Utility Director will be responsible for refining and implementing an annual business plan that supports the utility’s capacity to manage thousands of household connections in the service area.
As the head of the utility, this position will supervise the departments that oversee all business operations, including sales & marketing, finance & administration, operations & maintenance, human resources, and customer service. This includes supervision of a small managerial team that is planning, developing, and executing strategies with Water Mission and utility staff, as well as developing a new customer base through market research and customer engagement. The Utility Director will frequently make key business decisions based on data and evidence from the customer market.
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
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General Duties
Maintain a strong Christian witness and model servant leadership to colleagues, partners, the communities we serve, and the public.
Maintain high-level knowledge of Water Mission’s organizational objectives, programmatic strategies, projects, and activities. Stay informed of local, regional, national, and global news and issues to support the organization effectively.
Effectively communicate about the global water crisis and Water Mission’s private water utility to various audiences.
Utility Staff & Team Oversight and Administration (40%)
Supervise department heads.
Ensure human resources processes and systems are designed to support overall utility performance metrics and a commitment to high-quality service delivery for customers.
Drive results by creating a culture of performance and integrity within the utility, starting with leadership.
Lead development of annual budget setting based on financial performance expectations.
Other duties as assigned.
Government Strategic Engagement & Partnership Management (20%)
Be a Utility champion, representing and advocating for the Utility’s brand to existing and future customers, as well as to all external stakeholders, including sector regulators, social impact investors, donors, and local and national government and community leaders.
Maintain strong and positive working relationships with government and counterparts, including the Ministry of Water and Environment and the Water Utility Regulatory Department (WURD), toward ensuring a successful growth trajectory through a solid reputation of the Utility.
Set effective key performance indicators (KPIs) and targets.
Update business plan and request annual tariff increases on an annual basis with government’s authorizing entity.
Lead negotiation process for government contracts, permits, taxes, permissions, and any other legal requirements for business operations in the service area.
Lead strategic planning for the 10-year expansion of the service area, including geographic locations and customer segments.
Utility Management (40%)
Responsible for overall operations, maintenance, and improvement of water service delivery schemes in Luuka District.
Monitor the company’s Profit and Loss performance and provide oversight to continuously improve the utility’s bottom line, including cost recovery or profit targets.
Oversee capital maintenance expenditure fund and advise on opportunities to improve cash flow and forecasting and scheduling of major repairs and replacements.
Advise Water Mission on utility organization and operations for Uganda and other countries of operation.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Personal and growing relationship with Jesus Christ.
Alignment with Water Mission’s Statement of Faith and core values of Love, Excellence, and Integrity.
8-10 years of experience in management, operations, business development, or similar field.
5 or more years of relevant experience in rural or peri-urban WASH sectors; experience managing safe water enterprises is preferred.
Experience working in multiple countries in East Africa; preference for experience in Uganda, Tanzania, Malawi, and Kenya.
Solid understanding of the political economy associated with rural water service delivery.
Experience in strategic planning and budgeting for a social enterprise water utility or WASH organization is preferred.
Experience developing a comprehensive and effective sales and marketing strategy of water services to new customer markets; Excellence in customer service strategy is preferred.
Experience with Decision Intelligence sales strategy is preferred.
Bachelor’s degree required; additional education is a plus, preferably in international development, business, or engineering fields. MBA is a plus.
Experience in strategic planning, business development, revenue projection, project management, and public speaking.
Experience in leading dynamic teams to deliver revenue targets and other key performance targets.
Cross-cultural communication experience.
Excellent written and verbal communication skills, including the ability to clearly articulate ideas and feedback constructively.
Excellent PowerPoint and presentation skills.
Home internet bandwidth strong enough to support video conferencing and other job-related responsibilities is required.
Ability to travel domestically for up to one week, four to eight times a year.
Ability to travel internationally for up to two consecutive weeks, approximately twice a year.
Flexibility to work periodic nights and weekends as required for organizational needs.
Commitment to the values and mission of the organization and ending the global water crisis.
Legal authorization to work in Uganda.
APPLICATION FOR THIS POSITION MUST BE DONE ONLINE:
Are you interested? Click the "APPLY" button below to submit your application.
