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Universal Banker (Level 1) at Standard Bank Group | Apply Now
Are you looking for Management jobs in South Africa 2025 today? then you might be interested in Universal Banker (Level 1) at Standard Bank Group
About the Organisation
Standard Bank, founded in 1862, is one of South Africa's oldest and largest financial institutions. With its headquarters in Johannesburg, the bank plays a significant role in the African continent's economy. It offers a wide range of services, including personal and business banking, corporate and investment banking, wealth management, and more.
Standard Bank is known for its extensive branch network across South Africa and its presence in over 20 African countries. The bank’s commitment to innovation is evident in its digital banking solutions, which provide customers with convenient, secure ways to manage their finances.
Standard Bank Group is Africa’s largest bank by assets and a leading provider of financial services across the continent. The Group is committed to driving inclusive growth, customer satisfaction, and digital innovation through its wide network of personal, business, and private banking operations.
Short Street, Bishop Lavis, Cape Town, Western Cape, South Africa
Full Time
Job Title
Universal Banker (Level 1) at Standard Bank Group
Standard Bank Group
Job Description
The Universal Banker (Level 1) will be responsible for attending to the financial needs of clients across Personal, Prestige, and Private Banking segments. Key tasks include managing client account activities, responding to product inquiries, and delivering on a "one-and-done" service approach. The role demands a deep understanding of customer needs, regulatory compliance (including FAIS), and a consistent focus on driving revenue growth through cross-selling and upselling banking products.
Duties, Roles and Responsibilities
Attend to banking needs of clients by offering tailored services and solutions
Open accounts, issue statements, process debit order information, and manage client requests
Deliver outstanding service by identifying and resolving client needs effectively
Drive sales performance by cross-selling banking products (loans, cards, savings, investments)
Maintain a deep understanding of product knowledge and industry regulations
Build and grow a pipeline of new clients while ensuring retention of existing clients
Ensure compliance with FAIS and all other regulatory standards
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Minimum Qualifications:
National Certificate in Banking (NQF Level 5 FAIS-recognized qualification or higher)
Experience Required:
3–5 years’ experience in banking or financial services
Strong sales background with a proven track record of meeting/exceeding sales targets
Experience in client relationship management, account services, and advisory roles
Knowledge of banking products, operations, and compliance regulations
Excellent problem-solving skills and customer service focus
Behavioural Competencies:
Generating Ideas
Exploring Possibilities
Providing Insights
Adopting Practical Approaches
Convincing People
Technical Competencies:
Banking Process & Procedures
Client Acceptance & Review
Application & Submission Verification (Consumer Banking)
Customer Understanding (Consumer Banking)
Product Knowledge (Consumer Banking)
How to Apply
Only online applications will be accepted using the link below
