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About the Organisation
Tatu City is a 5,000-acre, mixed-use, mixed-income development in Kiambu County, Kenya, and one of Africa’s leading urban developments. Designed to ease Nairobi’s urban congestion, Tatu City features residential, commercial, industrial, and recreational facilities within a well-planned community. The company is committed to sustainable growth and innovation, offering opportunities for employees to be part of a transformative initiative shaping the future of urban development in Kenya.
Training and Development Specialist job at Tatu City | Apply Now
Kiambu, Kenya
Are you looking for HR jobs in Kenya 2025 today? then you might be interested in Training and Development Specialist job at Tatu City
Full Time
Deadline:
30 Jun 2025
Job Title
Training and Development Specialist job at Tatu City
Tatu City
Job Description
The Training and Development Specialist will be responsible for designing, implementing, and evaluating comprehensive training initiatives for new hires and existing employees. The role involves working collaboratively with different departments to assess needs, deliver content both virtually and in person, and track progress. The specialist will also support professional development through coaching, mentoring, and performance analysis. A successful candidate will be highly organized, tech-savvy, and able to adapt training methods for diverse teams and international audiences.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
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How to Apply
Conduct onboarding and new hire training programs (up to 12 weeks).
Deliver continuous learning sessions for service, product, and policy updates.
Assess organizational and departmental training needs.
Design and deliver customized training sessions and e-learning content.
Conduct workshops and seminars both virtually and in person.
Collaborate with team leads and subject matter experts to update training content.
Maintain comprehensive training records and monitor employee learning progress.
Provide coaching and mentoring to staff to support growth.
Analyze KPI reports and recommend learning solutions to improve performance.
Meet with supervisors to identify performance gaps and coaching opportunities.
Support the sales department by coaching agents to enhance sales results.
Travel internationally, when needed, to facilitate training at global offices.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Bachelor's degree in Human Resources, Education, Business Administration, or a related field.
Certification in training or instructional design (e.g., CPTM, ATD) is an added advantage.
Experience in a call center or travel industry is a plus.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Microsoft Teams.
Strong facilitation, presentation, and communication skills.
Experience in developing and delivering e-learning content.
Ability to assess and address diverse learning styles and needs.
Strong interpersonal, problem-solving, and time management skills.
Ability to work independently and manage multiple projects concurrently.
Flexibility to work Pacific Time hours (Monday–Friday, occasional weekends).
