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Job Summary

Job Title:
Technical Support Specialist – Car Logbook Sales
Employer:
Mogo Uganda
Location:
Kampala
Country:
Uganda
Contract Type:
Full-time
Job Category:
Engineering Jobs
Number of Positions:
1
Deadline:
Friday, 23 January 2026

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MOGO Uganda, a subsidiary of Eleving Group, is a leading asset financing company dedicated to providing accessible financial solutions, including boda boda financing, car logbook loans, and smartphone financing, to empower individuals in achieving their mobility and personal goals. The company has earned a strong reputation for its customer-centric approach, offering personalized services that cater to the unique needs of its clients. MOGO Uganda fosters an inclusive and dynamic work culture, emphasizing open communication, professional development, and a balance between corporate performance and a startup mindset. Employees benefit from equal opportunities, continuous learning, and active social engagements. The company is committed to innovation, exemplified by its partnership with Zembo Motorcycles to promote electric mobility solutions in Uganda, reflecting its dedication to sustainable and eco-friendly transportation options. With a diverse team of over 2,300 professionals across three continents, MOGO Uganda upholds core values of accessibility, care, trustworthiness, and transparency. Demonstrating its commitment to corporate social responsibility, the company actively engages in community initiatives, such as supporting local foundations and promoting environmental sustainability. For more information on career opportunities and services, visit MOGO Uganda's official website at www.mogo.co.ug.

Full-time

Deadline: 

23 Jan 2026

Technical Support Specialist – Car Logbook Sales Job at Mogo Uganda

Mogo Uganda

Job Description

The Technical Support Specialist will play a key role in supporting the Car Logbook Sales function by providing expert technical assistance in vehicle valuation, GPS installation, troubleshooting, maintenance, and general technical assessments. The role ensures accuracy in asset valuation, enhances vehicle monitoring capabilities, and supports smooth loan processing by ensuring all technical procedures are completed efficiently and professionally.

Duties, Roles and Responsibilities

  • Conduct accurate vehicle inspections and valuations to support loan processing and decision-making.
  • Install, configure, service, and replace GPS tracking systems on vehicles, Boda Bodas, and Tuk Tuks.
  • Ensure proper functionality, security, and monitoring of installed tracking devices.
  • Provide technical advice to the sales and operations teams regarding vehicle condition, valuation, and risks.
  • Troubleshoot technical issues and provide timely resolutions to ensure minimal operational disruptions.
  • Maintain detailed documentation and reports on inspections, installations, and technical activities.
  • Support customers by providing clear explanations, guidance, and professional assistance where required.
  • Work closely with the Car Logbook Sales team to ensure smooth and efficient service delivery.
  • Uphold high ethical standards, integrity, and confidentiality in handling client information and company assets.
  • Ensure compliance with company policies, procedures, and safety standards.

Qualifications, Education and Competencies

See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.

All suitably qualified and interested candidates should send their applications and up-to-date CVs to: careers@mogo.co.ug with the subject “Technical Support Specialist” 

Deadline: 26th January 2026

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Technical Support Specialist – Car Logbook Sales Job at Mogo Uganda

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