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About the Organisation
Clicks Group is a leading health and beauty retailer in South Africa, committed to offering a wide range of affordable and accessible wellness products and services. With a strong presence in the retail and pharmaceutical sectors, Clicks aims to provide outstanding service to its customers and create value for all stakeholders.
Store Manager (Medium) job at Clicks Group | Apply Now
Cape Town, South Africa
Are you looking for Management jobs in South Africa 2025 today? then you might be interested in Store Manager (Medium) job at Clicks Group
Full Time
Deadline:
3 Jun 2025
Job Title
Store Manager (Medium) job at Clicks Group
Clicks Group
Job Description
The Store Manager will be accountable for the efficient operation of the store to achieve financial targets, customer satisfaction, and compliance. The role includes managing sales, operations, stock, and staff, ensuring the store’s visual presentation aligns with brand standards, and driving staff productivity and engagement. The manager will also be responsible for coordinating with stakeholders, identifying market opportunities, and ensuring smooth collaboration between store, pharmacy, and clinic operations.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
ONLY ONLINE APPLICATIONS:
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Go to the "Jobs" tab
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Read the detailed job description, Roles and Qualifications.
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How to Apply
Drive and maximize sales to achieve store financial targets
Monitor daily, weekly, and monthly performance and take appropriate action
Manage store operations including stock control, shrinkage, expenses, and administration
Oversee in-store execution of merchandising and promotional activities
Recruit, train, and develop competent and motivated store employees
Prepare staff schedules in line with labour policies and store needs
Ensure timely completion of administrative tasks, including HR submissions
Implement and oversee customer service strategies to increase loyalty and satisfaction
Foster relationships with centre managers, suppliers, and distribution centres
Analyze market trends and competitor activities to leverage opportunities
Promote integration and alignment across the store, pharmacy, and clinic teams
Cultivate a high-performance culture aligned with the company's values and objectives
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Education:
Essential: Grade 12 with a minimum of 50% in Maths and English
Essential: B. Degree or Diploma in Retail, Finance Management, Pharmacy, or a related field (External applicants)
Experience:
Minimum 5 years' experience in a retail/FMCG store management role with an annual turnover of at least R50 million
Strong people management experience with large, diverse teams
Demonstrated experience in financial management (budgeting, profit & loss, financial ratios)
Knowledge:
Financial management and stock control
Retail/FMCG operations, merchandising, and promotions
Customer service excellence and compliance procedures
Labour legislation, IR practices, and competency-based interviewing
Skills and Competencies:
Strong leadership and team supervision skills
Results-driven with excellent planning and organizing abilities
Customer-focused with solid problem-solving skills
Excellent communication and interpersonal skills
Financial acumen and computer literacy
Core Competencies:
Essential: Leading & Supervising, Planning & Organising, Delivering Results
Desirable: Commercial Thinking, Deciding & Initiating Action, Analysing, Resilience under Pressure
