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Job Summary
Job Title:
Site Reliability Engineer
Employer:
Medic
Location:
Country:
Contract Type:
Full-time
Job Category:
Engineering Jobs
Number of Positions:
1
Deadline:
Friday, 19 April 2024
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Site Reliability Engineer job at Medic | Apply Now
Kampala, Uganda
We create resources, build documentation, and offer support to a growing community of partners and builders working to improve health in the hardest-to-reach communities.
Are you looking for Engineering Jobs in Uganda 2024? If yes, then you might be interested in Site Reliability Engineer job at Medic
Full-time
Deadline:
19 Apr 2024
Site Reliability Engineer job at Medic
Medic
Job Description
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
The Site Reliability Engineer is a Product Team member in the Infrastructure team. You will engineer, manage, and maintain our hosting platform and infrastructure, allowing secure and scalable hosting. You’ll also be central to the future development of our infrastructure services and support both internal teams and external partners. You will work with sys admins, DevOps engineers, and users of the CHT directly – this includes building new features, ensuring support, fixing bugs, testing applications, and ensuring we're working on the most impactful things. You will work with a distributed team based around the world, and you will report to an Engineering Manager.
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
Find application details and links on the AfriCareers Jobs Portal:
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Read the detailed job description, Roles and Qualifications.
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Proactive Monitoring and Team Support
Proactively monitor performance and reliability of production Medic systems
Produce status pages consumable by non-technical users
Consult on technical needs for larger-scale deployments, including local hosting, scalability, etc
Provide remote troubleshooting support to active deployments as needed
Prioritize urgent troubleshooting problems in live instances
Identify possible production problems by checking through or reviewing the issues that have been reported
Follow up and investigate questions asked on Slack channels and the CHT forum
Keeping in contact with Core Devs and QA teams
Provide technical information, explain processes, clarify interactions when requested and ensure proper documentation.
Manage upgrades and upgrade processes on production instances.
Automate deployments to increase testability and reliability.
Automate deployment monitoring and alerting
Support scaling - Proactively seek new technologies or implementations that solve current problems better or more efficiently
Troubleshooting - Prioritize and provide remote troubleshooting support to active deployments as needed.
Documentation - Write technical information, explain processes, clarify interactions when requested, and ensure proper documentation.
Support shifts—Work dedicated support tasks (not on-call) once every three weeks, primarily assisting other internal teams or external partners.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Good understanding of DevOps concepts and best practices
3+ years of experience with Kubernetes, with concrete results
Experience in one or more programming languages, preferably Javascript
Fluent in English and experience using it in a remote work environment, e.g., over video and text chats
Ability to work in a remote and culturally diverse team
Detective Skills: Terrific at troubleshooting and debugging.
Problem-solving skills
Linux system administration, monitoring, security best practices, networking, and logging.
You must have valid authorization to work in the country that you are based without requiring sponsorship.
Travel Requirement: Candidates should be aware that this role may entail up to 25% travel, including both domestic and international travel to various locations.
Most of these locations are in East Africa, West Africa, or Nepal.
APPLICATION FOR THIS POSITION MUST BE DONE ONLINE:
Are you interested? Click the "APPLY" button below to submit your application.
