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Full-time
Service Manager Job at Motorcenter East Africa
Motorcenter East Africa
Job Description
The Service Manager will oversee the day-to-day operations of the service department, ensuring efficient, high-quality vehicle maintenance and repair services while maintaining customer satisfaction and profitability.
Duties, Roles and Responsibilities
- Oversee and manage all service operations within the dealership
- Ensure timely, high-quality servicing and repairs of vehicles
- Supervise, train, and mentor service team staff
- Manage workflow, scheduling, and resource allocation for maximum efficiency
- Monitor service department performance, including KPIs, customer satisfaction, and revenue targets
- Maintain compliance with safety standards, company policies, and manufacturer requirements
- Handle customer complaints and ensure excellent service delivery
- Prepare reports on service operations, costs, and performance for management
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
If you meet the requirements we encourage you to apply. Send your Cover letter, CV, Qualifications as one PDF to: hr1@themotorcenter.com (Indicate the position in the subject line.)
Deadline: 18th February 2026
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Go to the "Jobs" tab
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Read the detailed job description, Roles and Qualifications.
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