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Service Engineer (Expat) job at Mantrac Group | Apply Now
Ghana
Full Time
Are you looking for Engineering jobs in Ghana 2025 today? then you might be interested in Service Engineer (Expat) job at Mantrac Group
About the Organisation
Mantrac Group is one of the world's largest authorized dealers of heavy equipment and power systems from top brands such as Caterpillar. Operating in over 12 territories across Africa, the Middle East, and Asia, the company provides equipment, power solutions, rentals, parts, and service support across industries including construction, mining, oil & gas, and agriculture. With a strong global presence and a commitment to excellence, Mantrac delivers impactful, high-quality solutions that empower development in communities.
Job Title
Service Engineer (Expat) job at Mantrac Group
Mantrac Group
Job Description
The Service Engineer will play a crucial role in delivering high-level technical expertise and mentoring to local engineering teams. Responsibilities include troubleshooting and repairing Caterpillar machinery, preparing technical reports, leading major reworks and rebuilds, ensuring compliance with safety and quality standards, and overseeing warranty claims and new machine assemblies. The role demands excellent diagnostic and leadership skills and a commitment to high performance and safety.
The Service Engineer will be expected to work on-site across various Mantrac territories in Ghana and other African countries, with full relocation support provided for international candidates.
Duties, Roles and Responsibilities
Provide technical guidance and hands-on support to local engineers
Troubleshoot and repair Caterpillar machinery in workshops and on-site
Lead teams during major repairs and reworks
Prepare detailed technical reports and failure analyses
Conduct job completion inspections using Cat Inspect tools
Supervise warranty processes and root cause analysis
Ensure adherence to Caterpillar and Mantrac repair standards
Oversee assembly and logistics of new machine projects
Collaborate with product support and service teams
Promote full dealership services (Parts, Equipment Sales, Multi-brand, etc.)
Enforce and maintain safety procedures, including LOTO practices
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SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Education and Certifications:
NVQ Level 3 or higher
Trade qualification (e.g., City & Guilds or equivalent)
Experience:
Minimum of 4 years’ experience with heavy equipment, particularly Caterpillar machinery
Skills and Competencies:
Strong technical troubleshooting and repair capabilities
Excellent leadership and mentoring skills
Effective communication and team management
High level of safety awareness and compliance
Willingness to relocate and work across African territories
Strong reporting and analytical skills
How to Apply
ONLY ONLINE APPLICATIONS:
Interested candidates are advised that all applications should be submitted online;
To apply please click the “Apply” button below.
