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About the Organisation
Senior Relationship Manager job at NMB Bank Plc | Apply Now
Dar es Salaam, Tanzania
NMB Bank Plc is one of the largest commercial banks in Tanzania, providing banking services to individuals, small and medium-sized businesses, large corporations, and government institutions. Headquartered in Dar es Salaam, NMB Bank is committed to excellence, innovation, and financial inclusion. The bank operates a wide network of branches across Tanzania and is known for delivering customer-centric financial solutions.
Are you looking for Bank jobs in Nigeria 2025 today? then you might be interested in Senior Relationship Manager job at NMB Bank Plc
Full Time
Deadline:
23 Sept 2025
Job Title
Senior Relationship Manager job at NMB Bank Plc
NMB Bank Plc
Job Description
The Senior Relationship Manager will own a portfolio of institutional clients, deliver tailored multi-product solutions through clear account plans, and coordinate with product, credit, service, and operations teams for seamless delivery. The role prospectively builds a pipeline, prepares quality credit applications, manages asset and liability growth at prudent pricing, mines customer data for opportunities, and ensures exceptional onboarding and service. It embeds full compliance (KYC/AML, consumer protection), maintains high asset quality, and provides regular performance reporting and portfolio reviews.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
ONLY ONLINE APPLICATIONS:
Interested and qualified candidates are advised that all applications should be submitted online.
To apply please click on the APPLY button below.
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Click the Apply button below
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New users: Select Create Profile and complete the Profile Creation Wizard
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Go to the "Jobs" tab
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Read the detailed job description, Roles and Qualifications.
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Submit your application via the jobs portal
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Track progress under "My Applications" tab
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How to Apply
Manage and deepen relationships via regular client visits; address banking needs promptly.
Develop and execute account plans with Product and internal partners; capitalize on NMB’s network and balance sheet.
Build a target pipeline; acquire new profitable institutional customers; drive cross-sell (ecosystem banking across Corporate, Business, and Retail).
Prepare/assess credit applications; ensure prudent pricing and sustainable portfolio returns.
Ensure industry-leading onboarding, service quality, and advisory support.
Liaise proactively between clients, service delivery, back office, and credit.
Mine/analyze client data to identify expansion opportunities; maintain a client-calling schedule.
Monitor full regulatory compliance (KYC/CSA), and address root causes of issues raised.
Maintain asset quality in line with risk appetite; manage liabilities & loan book performance.
Keep accurate records; prepare high-quality credit applications for CREDCO submission.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Education: Bachelor’s degree in Banking, Finance, Accounting, Business Administration, or related field; Master’s and/or banking certifications are an added advantage.
Experience: Minimum 4 years in Relationship Management with donor/investor-funded projects, Government, and other public-sector institutional clients.
Knowledge & Skills:
General banking practices, policies, procedures, and regulatory environment.
Sector knowledge and risk profiles; competitor landscape and market dynamics.
Strong product knowledge; ability to structure multi-product institutional solutions.
Financial analysis (complex consolidated financials, ratios); strong numeracy.
Customer relationship management; persuasive selling and negotiation.
Fluent English & Swahili; proficient in Word/Excel/PowerPoint.
High standards of ethics; adherence to NMB values and code of conduct.
