Senior Operations Consultant/Manager job at Urban Greens | Apply Now

Operational Strategy Development:

• Develop and implement operational strategies aligned with the organization's goals.

• Analyze market trends and operational performance to inform strategic planning.

• Identify opportunities for growth and improvement in operational processes.

Process Improvement:

• Evaluate existing operational processes and identify inefficiencies.

• Develop and implement process improvement initiatives to enhance productivity and quality.

• Utilize methodologies such as Lean, Six Sigma, or Total Quality Management (TQM) to streamline operations.

Project Management:

• Lead and manage key operational projects from conception through to completion.

• Develop project plans, set timelines, and allocate resources effectively.

• Monitor project progress and ensure projects are completed on time and within budget.

Performance Monitoring and Reporting:

• Establish key performance indicators (KPIs) and metrics to measure operational effectiveness.

• Prepare regular performance reports and present findings to senior management.

• Use data and analytics to drive decision-making and operational improvements.

Team Leadership and Development:

• Lead, mentor, and develop operational teams to achieve high performance.

• Foster a culture of continuous improvement and operational excellence.

• Conduct performance appraisals and provide feedback to team members.

Resource Management:

• Optimize the use of resources, including personnel, technology, and materials.

• Ensure efficient allocation and utilization of resources to meet operational needs.

• Develop and manage budgets for operational departments.

Quality Assurance:

• Implement and maintain quality assurance standards and procedures.

• Monitor compliance with quality standards and address any deviations.

• Drive initiatives to maintain and improve product or service quality.

Risk Management:

• Identify and assess operational risks and develop mitigation strategies.

• Ensure compliance with regulatory requirements and industry standards.

• Develop and implement contingency plans to address potential disruptions.

Customer Relationship Management:

• Maintain strong relationships with key customers and stakeholders.

• Ensure operational processes meet or exceed customer expectations.

• Address customer issues and concerns promptly and effectively.

Technology Integration:

• Oversee the implementation of new technologies to improve operational efficiency.

• Ensure that technological solutions are aligned with operational needs.

• Manage the integration of technology into daily operations and train staff on new systems.

Supply Chain Management:

• Optimize supply chain processes to enhance efficiency and reduce costs.

• Manage relationships with suppliers and vendors to ensure timely delivery of goods and services.

• Oversee inventory management and logistics to maintain optimal stock levels.

Change Management:

• Lead change management initiatives to improve operational processes.

• Communicate changes effectively to all stakeholders.

• Provide support and training to employees during transitions.